HMBA members look to future in the digital era
Members of the Houston Mortgage Bankers Association assembled at Maggiano’s restaurant near the Galleria on Aug. 9 to hear an informative and future-focused message from invited speaker Dave Savage, founder of Mortgage Coach.
A leader in the mortgage industry for contributions to improve the professionalism and quality of advice that originators provide homeowners, Savage has more than 30 years of experience as a mortgage executive, business leader and mobile technology pioneer.
The presentation, titled, “The Modern Mortgage Experience,” addressed the impact of mobile technology on the mortgage industry. Citing the positive “digital disruption” of mobile devices, Savage declared that mobile is the future and the Uber business model is where the mortgage business is headed.
“There’s huge investment right now in digital mortgages,” Savage said. “As local mortgage bankers, you build personal, longtime relationships, and you need to take full advantage of available technology or use what you already have to full capacity. If your customers have a mortgage app, that’s a great opportunity for you to upgrade what you do and create a better experience for you and your buyers.”
“In order to stay relevant in a digital era, together we must provide more value to our customers throughout the community with a personal connection and enhance the loan process by using the latest technology available,” said Joe Thompson, president of HMBA.