Houston Chronicle Sunday

Hire lawn irrigation installati­on contractor

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With the start of spring, homeowners will be focusing on landscapin­g, and it is important to consider sprinkler repair or installati­on, if necessary, to maintain a healthy lawn.

A properly designed irrigation system waters your lawn uniformly without wasteful runoff, but even the best irrigation design won’t perform well if installed incorrectl­y or installed using inferior components. Accordingl­y, the Better Business Bureau of Greater Houston and South Texas offers these tips when choosing a lawn irrigation contractor:

Research the business .Goto BBBHouston.org to find a list of irrigation contractor­s in your area. Be sure to check out their BBB Business Reviews to learn how long they’ve been in business, read customer reviews, and see if there is a history of complaints and, if so, how they were handled.

It is important to look for contractor­s in your area who understand special local climate needs.

Check credential­s. Irrigation installati­on and repair companies in Texas must be licensed with the Texas Commission on Environmen­tal Quality and should include their license number on advertisem­ents, websites, and any written materials promoting their services.

You may verify licensing at this website: www.tceq.texas.gov. Also, ask if the business is insured and profession­ally certified and if it provides workers’ compensati­on insurance for its employees.

Request references. Be sure to call these references yourself to find out if their systems were installed on time and within budget. Drive by homes where the contractor has installed irrigation systems and see for yourself if the landscapes look healthy.

Ask questions about the installati­on process. Be sure to ask detailed questions before the installati­on or repair process begins. For instance, will the contractor provide one or more designs with prices for materials and installati­on?

Before excavation begins, will the contractor schedule the necessary research to locate buried utility lines on your property? Will they test water pressure to ensure the right system is installed?

Make sure you understand how the sprinkler system works. Ask if the contractor can program your irrigation system with several cycles to meet your watering needs year-round. Will the contractor also take the time to show you how to use the controls?

Require a written contract. The contract should include a complete list of materials and work to be provided. Before signing, read the contract thoroughly and make sure all verbal agreements are included. For sales made at the home, state law allows you three days to cancel the purchase without penalty, if necessary. The contract should also mention if the business offers after-sale service, such as routine maintenanc­e, repairs, winterizat­ion and spring startup.

Check if both the work and materials are guaranteed for a period of time. The Better Business Bureau is an unbiased nonprofit organizati­on that sets and upholds high standards for fair and honest business behavior. Visit www.bbbhouston.org or call 713-868-9500. Leah Napoliello is senior director of Investigat­ive Services with the BBB of Greater Houston and South Texas. Send questions to Leah Napoliello, Better Business Bureau, 1333 West Loop South, Suite 1200, Houston, TX 77027, or e-mail lnapoliell­o@bbbhou.org. Include your mailing address and phone number.

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LEAH NAPOLIELLO

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