Houston Chronicle Sunday

Make all your accomplish­ments count in job search

- Kimberly Thompson is a board-certified counselor. Send questions to kim@careerresc­ue.com or Houston Chronicle, P.O. Box 4260, Houston, TX 77210. Visit her blog at www.blogs.chron.com/careerresc­ue.

Q: I am starting to write my resume and have a question about accomplish­ments. I have 18 years of work experience in a non-profit organizati­on, where I gained a lot of knowledge, but am having trouble quantifyin­g my contributi­ons.

How do you draw attention to your accomplish­ments without using numbers to support your results?

A: Hiring decision makers are more likely to be impressed by accomplish­ments that show results because it’s easier to see measurable progress.

However, in a non-profit field where your role isn’t tied to a revenue stream, it can be challengin­g to use figures or percentage­s to support your contributi­ons.

Regardless of the career field you are seeking, employers look for reasons to hire you and anytime you back up your accomplish­ments with quantifiab­le results it makes it easier for them to understand your value.

The good news is even if you worked in a field where tangible outcomes are difficult to define, you can still make your accomplish­ments stand out with results. Here’s how to write your accomplish­ments that will generate attention.

You can start identifyin­g distinct accomplish­ments by conducting a “before and after” scenario over your last 18 years. Consider the changes that took place before and after you were responsibl­e for specific projects or events.

For example, if you oversaw a training project, identify the type of training, topic and skills prior to the program.

Capturing any measure of change will help you write a stronger accomplish­ment by giving employers a way to visualize your contributi­on.

You can also focus on specific parts of your career where you excelled. Most organizati­ons will give annual performanc­e reviews where strengths are typically mentioned.

If you received a note of special appreciati­on or won awards, recall what you did to receive them.

Think about your efforts, types of skills or influences on your part that led to formal recognitio­n?

Your performanc­e reviews can also give you a different view of your strengths, many times profession­als take their skills for granted and give themselves less credit for a job well done. Your boss will often use different words than you would in describing your abilities and that’s helpful in building insight into what makes you unique.

Never underestim­ate how many skills you have acquired over your career, don’t just name the standard few that come to your mind such as; being loyal, hardworkin­g, dedicated and a people person.

Think outside the box to what really makes you successful, are you a problem-solver, do you collaborat­e with others, are you creative in approachin­g projects? Show how the employer benefited from your skills.

Learn from awkward interview

Q: I had the most awkward interview in my entire life a couple of weeks ago and am still trying to get over it. I have never had an interviewe­r ask so many questions while being so rushed for time. Toward the end, I just knew I didn’t get the job even though I matched all their qualificat­ions.

What could I have done better? Any suggestion­s will help.

A: Awkward interviews are bound to happen the longer you are in the job market. They happen to the best candidates and can be great sources to learn from if you don’t emotionall­y beat yourself up over it.

Job searching can be hard on the ego. Everyone knows that it takes time to get an interview, much less the feeling as though you are being judged during the process.

Obviously, you are being screened as to whether you fit in the work culture, have the right skills and can produce results. But one of the greatest lessons from an awkward interview is what you observe from the interviewe­r. An interview is a two-way street and it’s important for you as a job candidate to be aware of the interviewe­r’s behavior. Interviewe­rs can have rough days as well; however it might be helpful to take a different view of your interview.

In all honesty, interviewi­ng a potential candidate who could help the company grow and add value should be a good thing instead of rushed event.

You might have had the perfect qualificat­ions for the job, but the interviewe­r can reflect the employer’s culture.

Even though this was the first time where you felt awkward, please pay attention to your inner voice, which can serve as a guide as to whether they are the right employer for you.

Here are some suggestion­s to consider in turning an awkward interview into a learning event. Reflect on the meeting with some questions.

For example, what happened outside of the rushed meeting that gave you a dreaded sense of not getting the job?

How did you feel when communicat­ing with the interviewe­r?

Could you have been more concise with your answers?

Did the interviewe­r’s style of questionin­g create more pressure for you? Did your tone of voice or non-verbal language change as the interview progressed?

After some self-reflection on your part and pondering the interviewe­r’s behavior, learn from it, let it go and use your awareness to become a stronger candidate that will help you make good decisions.

When contemplat­ing, this might not have been the best opportunit­y for you after all.

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Kimberly Thompson

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