Houston Chronicle Sunday

Research prior to hiring an inspector

- LEAH NAPOLIELLO

Buying a home can be one of the most important financial investment­s you will ever make.

But, how do you know if the house is everything it appears to be? If your new home has hidden structural issues and needs major repairs, you may be buying into a money pit and sleepless nights.

A home inspection is one of the smartest ways to educate yourself about the physical condition of a property before you buy.

What’s a home inspection?

A home inspection is a visual inspection of the physical structure and mechanical condition of a home — from roof to foundation.

The inspection is designed to identify problems, advise of repairs needed and, in some cases, provide preventive maintenanc­e advice.

A home inspection points out the positive aspects of a home, as well as the maintenanc­e that will be necessary to keep it in good shape.

The Better Business Bureau of Greater Houston and South Texas offers the following tips for hiring a home inspector:

• Do your research. Pick a home inspector who has experience, positive references, and is known for being very comprehens­ive. Check BBBHouston.org to read reviews and any complaints.

Ensure that the business responds to complaints in a timely fashion. Hiring a great inspector will save you money in the long run. If you don’t get a complete, accurate inspection, you may miss major problems and your chance to negotiate repairs with the seller.

• Find someone familiar with your type of home and the issues you need to inspect. Be sure your inspector specialize­s in homes, not commercial properties, and any issues you anticipate finding. For example, if you’re concerned about a home’s structure, consider hiring a profession­al engineer or architect who also does general home inspection­s.

Also, be sure your agreement with the inspector covers the systems you most need to have examined.

• Ask prospectiv­e inspectors questions about their profession­al training, relevant experience and/or length of time in business.

In Texas, home inspectors are licensed by the Texas Real Estate Commission, and you may visit their website at www.trec.texas.gov or call 512-936-3000 to verify licensing. Also, find out if the inspector belongs to a profession­al associatio­n.

• Make sure your home inspector is working in your best interests. For example, some home inspectors rely on referrals from real estate agents for their business. This means that the inspector may be more interested in maintainin­g that relationsh­ip than providing you a thorough inspection.

They may be less inclined to identify major repair issues that hold up the sale of your home. Also, be cautious about hiring a home inspector who is looking to get contractin­g work from you.

• Be present during the inspection. Many inspectors will allow you to tour the home with them and ask questions during or after the inspection. The inspection can last anywhere from two to five hours, depending on the size of the house.

• Ask how soon after the inspection will you receive a copy of the home inspection final written report. Carefully read your home inspection report and make a list of items that need correction. Understand that the home inspection report records the condition of the home, both positives and negatives.

This will help you to determine your future expenditur­es for repairs and maintenanc­e. The report will contain useful informatio­n that serves as a reference for you in the future.

Ultimately, no inspection can guarantee that something won’t go wrong with a home, but getting a thorough inspection job can really help prevent expensive, nasty surprises.

The Better Business Bureau is an unbiased nonprofit organizati­on that sets and upholds high standards for fair and honest business behavior. Visit www.bbbhouston.org or call 713-868-9500. Leah Napoliello is senior director of Investigat­ive Services with the BBB of Greater Houston and South Texas. Send questions to Leah Napoliello, Better Business Bureau, 1333 West Loop South, Suite 1200, Houston, TX 77027, or e-mail lnapoliell­o@bbbhou.org. Include your mailing address and phone number.

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