Houston Chronicle Sunday

Things can get cloudy on Windows

- helpline@chron.com

Q: At some point, someone installed Apple iCloud on my Windows computer. I would really like to remove it, but when I look in Add/Remove Programs I don’t see it. How can I get rid of this?

A: With Windows 10 and the introducti­on of the Microsoft Store, there’s another way to install programs on your PC, and that is in the form of Apps.

Apps are kind of like apps on your phone or a tablet in that they are a smaller, more compact version of what many of us might consider a full-sized applicatio­n such as Microsoft Office.

To see what apps are installed on your computer, click on the Search box and type Settings. Then open Settings and click on

Apps.

Here you will see the apps installed on your PC. You can easily uninstall from here.

Q: When I use File Explorer, it shows redundant D and E drives. If I click on either it shows all the files as normal, so I don’t see any difference there. Is there a way to correct this?

A: This is not an uncommon problem with Windows 10. I have seen many computers that show redundant drives, and the fix involves editing the registry.

Now, before you go playing with the registry, it’s important to mention that an incorrect edit in the registry can lead to a world of hurt. If you decide a registry edit is needed, be sure you back up your registry so you can recover from any problems you might inadverten­tly create.

To fix the problem, run Regedit and drill down from HKEY_LOCAL_MACHINE to SOFTWARE, Microsoft, Windows, CurrentVer­sion, Explorer, Desktop, NameSpace and then DelegateFo­lders and look for the key {F5FB2C77-0E2F-4A16A381-3E560C68BC­83} and delete it. This will remove all of the duplicate entries for your disk drives in File Explorer.

 ?? JAY LEE ??
JAY LEE

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