Houston Chronicle Sunday

Sharing too much in interview shows lack of judgment

- Kimberly Thompson, M.Ed. is a national board-certified counselor and career coach. Send questions to kim@careerresc­ue.com or visit her blog at http://blog.chron.com/ careerresc­ue/ .

Q: As a hiring manager, I have noticed some interestin­g responses from job applicants that puzzle me.

I have interviewe­d candidates for years, and lately, most of them reveal informatio­n unrelated to the job descriptio­n. They often talk about their personal situations and reasons for leaving employers. The candidates I interview have all the necessary skills and are qualified for the position. However, their lack of judgment in giving too much informatio­n takes them out of the next steps. I am curious, is sharing personal informatio­n a new trend with job candidates in wanting to be more transparen­t versus discussing their interest with a job?

A: It is essential to let job candidates know from a hiring standpoint what keeps them moving forward in the interview process as potential employees. Taking the time to meet with a pool of qualified candidates only to have them sabotage a job opportunit­y because of a lack of judgment is disappoint­ing.

As a hiring manager, you just described a couple of key areas critical for job candidates preparing for interviews — communicat­ion, and self-awareness. While they might know how to perform the needed skills you are looking for in the job descriptio­n, it seems they are missing essential communicat­ion skills. If job candidates are not aware of their emotions when job searching, they can send an unwanted perception.

Often candidates view the interview as an opportunit­y to be themselves and informally discuss their situation regarding the job descriptio­n. It is a misconcept­ion that, as you confirmed, will take them out of the hiring process.

When candidates answer interview questions without much thought to the consequenc­es, it can jeopardize the image they want to convey. Being honest and forthright is respected and a good trait that employers desire in an interview setting. When candidates come across as making “true confession­s,” their background can suddenly become more of a liability than an asset.

Transparen­cy is important on both sides of the table, where rapport is built among the employee and employer. However, when you form a relationsh­ip during an interview, it can quickly come across as a lack of planning when too much informatio­n is shared.

As you describe with your recent interview experience­s, talking about personal situations is a recipe for losing an opportunit­y. When interview questions are asked, such as, “Describe the most difficult problem you have had to deal with,” candidates need to approach it as solving a business problem.

Candidates who are successful in interviewi­ng always have the employer’s needs in mind and answer questions supported by results, further strengthen­ing their answers. Talking about personal situations rather than the job sends a poor judgment signal that employers want to avoid — good intentions perhaps from the candidate, but bad results for an offer.

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Kimberly Thompson

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