Houston Chronicle Sunday

More young workers are considerin­g quitting

- By Dina Bass

A year into the Great Resignatio­n spurred by the COVID-19 pandemic, more employees are considerin­g quitting their jobs now than in 2021, according to a survey by Microsoft, which also found that more than half of younger workers are mulling a job change within the next year.

Microsoft’s second annual Worker Trend Index, which examines global employee attitudes, showed an increase in respondent­s who said they are somewhat or extremely likely to consider a job change in the coming year. The overall number jumped to 43 percent of respondent­s, up from 41 percent in last year’s survey-a result that Microsoft at the time dubbed the Great Reshuffle. Others dubbed it the Great Resignatio­n, which saw U.S. workers quitting jobs in record numbers. Among Gen Z and millennial­s, or workers under age 41, 52 percent in Microsoft’s poll said they might switch jobs, while only 35 percent of the older Gen Xers and baby boomers said they were thinking of leaving their workplaces.

Workers who have been doing their jobs remotely some or all of the time still aren’t sure if they want to physically be in the office at all. Among hybrid workers, 51 percent said they may want to switch to fully remote, while 57 percent of those who are working from home said they’re willing to consider returning to the office at least part of the time.

“The people who are coming back into the office now are not the same people who left,” said Jared Spataro, Microsoft’s vice president for modern work.

Attitudes toward jobs are changing-more than half of the respondent­s said they are prioritizi­ng health and well-being over work, according to the index, in which Microsoft surveyed 31,000 people across 31 countries and combined those results with data from LinkedIn and Microsoft’s Office programs.

While the software giant is hawking tools to make hybrid workforces function better, a flexible culture is more important

than technology to keeping employees happy and productive, Spataro said. A wide gulf remains between workers and the top leadership at their companies, with mid-level management increasing­ly saying they’re having trouble reconcilin­g the different ideas between the two groups. Among middle managers, 74 percent said they don’t have the influence or resources

to make changes, while 54 percent said upper management was out of touch with the rank and file.

“There’s kind of been a widening gap in expectatio­ns, and these poor managers are meant to shoulder that,” Spataro said.

Part of that may be return-to-work expectatio­ns that are out of line with what staffers want. When it comes to employees

in informatio­n work roles that can be done remotely, half of company leaders say their firm already demands or plans to require in-person work full-time in the coming year. In manufactur­ing, retail and consumer goods, the number was even higher.

As it seeks to capitalize on the shifting trends, Microsoft, the biggest maker of productivi­ty

software, is updating Office programs with new features to make the experience of meetings between in-person and remote employees less confusing and disorienti­ng. A new Outlook email tool will ask users to specify when they RSVP whether they’ll be in-person or virtual, so the organizer can keep track. For large or formal virtual meetings, organizers can set up multiple translator­s in 16 language combinatio­ns starting in the second quarter.

Microsoft has also discussed plans to help ease some of the remote-work disconnect­ion with metaverse applicatio­ns, or tools that create a virtual environmen­t that could bridge the gap between staffers in the office and those at home. In the latest Worker Trend Index, more than half of employees were open to using some sort of “digital immersive space in the metaverse” in the coming year, and 47 percent percent said they’re willing to appear as an avatar in meetings. Still, 13 percent of workers polled said they didn’t know what the term metaverse means.

 ?? Sarah Blesener / Bloomberg ?? Microsoft’s second annual Worker Trend Index examines global employee attitudes, and it showed an increase in people who may consider a job change.
Sarah Blesener / Bloomberg Microsoft’s second annual Worker Trend Index examines global employee attitudes, and it showed an increase in people who may consider a job change.

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