Houston Chronicle

Here are the top 10 scams (and No. 1 is terrifying!)

- MELISSA RAMSEY Melissa Ramsey is the BBB Education Foundation columnist. For more informatio­n, call 713-341-6141.

From the classics to the innovative, this top 10 list includes the most popular scams and fraud schemes of the year with some new additions to look out for in the coming months.

10. Romance scam: Romance scammers contact their victims through online dating websites or sometimes Facebook. They will quickly request to communicat­e outside of the avenue in which you met, either through personal email or text messaging. These scammers will start by asking for a small favor in order to gauge whether the victim will be likely to help in the inevitable emergency that will occur in the future and require a much larger sum of money that they will request be sent by Western Union or Money Gram.

9. Robocall scam: The notorious “Rachel from Cardholder Services” made a resurgence in 2016. This scam claims to be able to lower your credit card interest rates and takes personal informatio­n — including your credit card number — and then charges fees to your card. Robocalls will always give you the option to be removed from their call list by pressing a certain number. Hang up and do not press anything. This will only confirm that there is a live person on the other end of the phone and they will keep calling back.

8. Government call scam: Scammers will call claiming to be a representa­tive from some government agency (the IRS, Medicare, etc.). They will then either inform you that you owe the agency money and request immediate payment or they need you to verify some sensitive informatio­n over the phone that they will then use to do further damage.

7. Emergency scam: This one is sometimes called the “grandparen­t scam” because it often preys on older consumers. You get a call or email from your grandchild or other relative who was injured, robbed or arrested while traveling overseas and needs money ASAP. Do not send money!

6. “Can you hear me?” scam: You get a call from someone who immediatel­y asks “Can you hear me?” Their goal is to get you to answer “yes.” These phone calls are recorded and edited to make it sound like you authorized a major purchase.

5. Medical alert scam: Another one that preys on older folks. You get a call or a visit from a company claiming a concerned family member ordered you a medical alert device in case you have an emergency. They take your credit card or banking informatio­n, but you never receive anything.

4. Door-to-door scam: These scams vary but often include one of the following situations. Your safest course of action to avoid getting caught up in one of these scams is to not open your door to strangers:

Magazine sales include groups of travelling sales people who hit whole neighborho­ods hard and fast, offering magazine subscripti­ons that never get delivered.

Utility scams happen when fraudulent utility companies hire and train door-to-door sale representa­tives to come to your home and convince you they can save you money on your electricit­y or gas bill. They will either try to gain access to your account informatio­n to switch your service without permission, or offer low rates for the first couple of months then hit you with a steep price hike.

Alarm-system scammers enter your home under the guise of upgrading your current alarm system, then negotiate you into a long-term service agreement (two-five years) that is very costly to break.

3. “Are you calling yourself ?” scam: Scammers can make a call look like it’s coming from anywhere. The latest trick puts your number in the Caller ID, which piques your curiosity and gets you to pick up the phone or return the call, and then they’ve snagged you in whatever scam they are running.

2. Tech support scam: You get a call or a pop-up on your computer claiming to be from a major tech manufactur­er about a problem on your computer. They say if you give “tech support” access to your hard drive, they can fix it. Instead, they install malware on your computer and start stealing your personal informatio­n. And the top scam of the year, because it’s just so terrifying, is ...

1. The arrest scam: You receive an ominous phone call from someone claiming to be a police officer or government agent (often the IRS). They are coming to arrest you for overdue taxes or for skipping out on jury duty, but you can avoid it by sending them money via a prepaid debit card or wire transfer. Another variation on this is that you’ll be arrested for an overdue payday loan. Whatever the “violation,” it’s scary to be threatened with arrest, and many people pay out of fear.

These are the scams that have been proven to be successful year after year, because scammers are profession­als who have tried-and-true techniques to swindle you for big bucks. They do things like build relationsh­ips and connection­s and play on your emotions to get you to make hasty decisions, and they often go through extensive measures to make themselves appear credible. Remember, they are actual pros at what they do. Avoiding-the-scam rules to live by: Don’t be pressured into making fast decisions. Take time to research the organizati­on. Check them out on bbb.org, search online, etc.

Never provide your personal informatio­n (address, date of birth, banking informatio­n, ID numbers) to people you do not know.

If you are unsure about a call or email that claims to be from your bank, utility company, etc., call the business from the number on your bill or the back of your credit card.

Never send money by wire transfer or prepaid debit card to someone you don’t know or haven’t met in person.

Never send money for an emergency situation unless you’ve been able to verify the emergency.

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