Self-help author saw success with ‘Who Moved My Cheese?’
Spencer Johnson, a onetime physician and children’s book author, whose best-selling books on business management, including “The One-Minute Manager” and “Who Moved My Cheese?,” sold millions of copies and inspired a cultlike following, died July 3 at a hospital in Encinitas, Calif. He was 78.
The cause was pancreatic cancer.
In the mid-1970s, Johnson gave up medicine to write inspirational books for children, all with the word “value” in the title, such as “The Value of Honesty: The Story of Confucius.”
By the early 1980s, he discovered a new formula, teaming with management consultant Kenneth Blanchard on “The OneMinute Manager,” which urged businesspeople to connect with their workers by spending a full minute giving sincere praise (or, if necessary, a reprimand).
Johnson and Blanchard sold thousands of self-published copies of “The OneMinute Manager,” incorporating changes suggested by business leaders.
“That’s what we call writing for the marketplace,” Johnson said.
When “The One-Minute Manager” was picked up in 1982 by a New York publisher, Morrow, it became an instant best-seller. It also represented a marketing triumph for the authors, who insisted that it carry the steep cover price of $15, despite having barely 100 pages of text. It came with a money-back guarantee.
Johnson then spun off a series of follow-ups, including “The One-Minute Father,” “The One-Minute Mother” and “One Minute for Myself.”
“It’s the one minute you stop during the day and look at what you’re thinking and what you’re doing,” he said in 1986. “The real key is that quiet time you listen for your own wisdom.”
Listening to his inner wisdom or perhaps the voice of opportunity, Johnson later embarked on his signature literary effort, “Who Moved My Cheese?”
Subtitled “An A-Mazing Way to Deal With Change in Your Work and in Your Life,” the 94-page book, published in 1998, became a No. 1 best-seller, largely through word of mouth and the testimonials of chief executives from such companies as Procter & Gamble and Hewlett-Packard.
The book is a parable built around four characters: two mice, named Sniff and Scurry, and two people, Hem and Haw. All live in a maze and survive happily on cheese until one day their cheese disappears.
The mice scamper away to find a new source of cheese, while Hem and Haw grouse about their fate and their growing hunger. Eventually, in this tale of mice and men, Haw decides the mice are right, and he goes off to discover what may be in store around the next corner.
He scrawls helpful tips on the walls of the maze, such as “The Quicker You Let Go of Old Cheese, the Sooner You Find New Cheese.”
The lesson, as old as commerce itself, is that it pays to adapt to changing circumstances.
People ate it up, so to speak. Although the book never reveals who actually moved the cheese, “Who Moved My Cheese?” was studied in business schools, was distributed by the thousands to employees and was applied to endeavors of every kind.
Even though the Financial Times described “Who Moved My Cheese?” as “a 94-page work of stupefying banality,” that didn’t stop it from being translated into 44 languages and selling more than 28 million copies. Johnson kept 50 percent of the original cover price of $19.95.
Patrick Spencer Johnson was born Nov. 24, 1938, in Watertown, S.D., and grew up in Los Angeles. His father was a builder and investor.
Johnson graduated from the University of Southern California in 1963 and from the Royal College of Surgeons in Dublin in 1968.
He abandoned medicine, he said, after concluding that the underlying causes of illness were largely rooted in the mind rather than the body.
His first marriage, to Ann Donegan, ended in divorce. His second wife, Lesley Bostridge, died in 2009. Survivors include three sons.