Houston Chronicle

Target says customers want it to pause the ‘Christmas creep’

- By Anne D’Innocenzio

NEW YORK — Target says customers want it to pause the “Christmas creep.” It says it wants to be more in tune with customers’ mindset, so it plans to ease in holiday promotions this year while better recognizin­g Thanksgivi­ng.

Target’s holiday plans also include a new e-gift service, adding kiosks that focus on impulse presents under $15, and launching a wallet feature to its app. It’s also offering more weekend deals since shoppers do more holiday buying then.

While all retailers need to worry about online growth and the expansion of Amazon, Target is spending $7 billion over three years to remodel old stores, open small ones in cities and college towns, and offer faster delivery for online orders. It’s also been refreshing its store brands and trying to be more convenient to shoppers. Eight of Target’s new brands will be available for the first time this holiday season.

The company is expanding its marketing focus and increasing its holiday marketing budget compared to a year ago.

For November, Target will keep Thanksgivi­ng signs and displays at the entrances and its marketing will play up Thanksgivi­ng meal preparatio­n and entertaini­ng for shoppers.

“They want us to pause, and be really intentiona­l and recognize Thanksgivi­ng,” said Rick Gomez, Target’s chief marketing officer. “What they don’t want us to do is go right into Christmas.”

 ?? Christophe­r Dilts / Bloomberg file ?? As it works to play catch-up in some online services. Target is now shipping online orders from 1,400 stores, up from 1,000 a year ago.
Christophe­r Dilts / Bloomberg file As it works to play catch-up in some online services. Target is now shipping online orders from 1,400 stores, up from 1,000 a year ago.

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