Houston Chronicle

STAAR glitches affect 41K students

- By Shelby Webb

Unexpected computer problems affected at least 41,000 students across Texas as they took the state-mandated STAAR test Tuesday.

DeEtta Culbertson, a spokeswoma­n with the Texas Education Agency, said issues with a single computer server caused issues in more than 1,000 school districts across the state. In each district, at least one student was affected.

“There was a 20-minute disruption when a server went down and started working really slowly,” Culbertson said. “Some students couldn’t log in when logged out, and some were automatica­lly logged out when they were taking the test.”

The State of Texas Assessment­s of Academic Readiness, or STAAR tests, are a battery of state-mandated standardiz­ed tests taken by students in grades 3 through 8 and those enrolled in high school courses such as English I, Algebra and U.S. History.

Student scores on STAAR are used to rate the academic performanc­es of schools and districts statewide.

If students score poorly, a school could be rated as “improvemen­t required,” a designatio­n that can carry steep penalties.

Charter schools rated as “improvemen­t required” for three or more years can be closed by the state, as can traditiona­l public schools that are given the rating for five or more consecutiv­e years.

The server is owned and operated by the Educationa­l Testing Service, a third-party contractor that is paid $18.2 million each year by the TEA to conduct STAAR testing. While the Educationa­l Testing Service has an office in Austin, it is unclear where the slow-running server was located.

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