Houston Chronicle

Now, which folder is that in? It’s pretty easy to determine

- Helpline@chron.com

Q: When performing a search in Outlook, is there a column that can be added in addition to the standard day, date, etc., that will reflect which folder the e-mail is actually located? I can search for the message and find it, but I would like to know where I have it stored.

A: There are a few ways to accomplish this in Outlook.

The first is to click on the View tab and select Add Columns. In the section that says select available columns from, change it from Frequently used fields to All document fields.

Now you will see In Folder as an option you can add. Now when you search for a message, you will see the Folder option under the View tab, which will allow you to sort your results by location.

Another way to do this would be to use the Advanced Find search tool. You can access this by clicking on the Search tab, then clicking on Search Tools and choosing Advanced Find, or you can simply hit Ctrl Shift F to have it pop up.

By using this tool, your search results will show many sortable category columns, including the folder where the message is located.

Q: I am using Mozilla Thunderbir­d for my email, and for the most part I have been pretty happy. But here recently it has started to slow down and even become unresponsi­ve. Is there a way to sort this out without changing to another email applicatio­n?

A: Thunderbir­d, like most email programs, does a lot of work behind the scenes in terms of storing, sorting and indexing your email. And the more email you download, the more work it does.

If you have a lot of mail in your account, the index files Thunderbir­d uses can become corrupted and cause the problem you are experienci­ng.

The quick fix for this is to delete the index files and let Thunderbir­d rebuild them.

You can do this manually, but finding them can be tricky, so I recommend using a free tool called Thunderfix from Parhelia Tools. You can download it from tinyurl.com/thunderfix.

This app finds your index files and deletes them. When you restart Thunderbir­d, they will be rebuilt.

Don’t panic if, when you use this tool, it looks like all your messages are gone. Depending on how much email you have, it can take several minutes to rebuild the database.

But once this is complete, you should find that Thunderbir­d is much quicker.

 ??  ?? JAY LEE
JAY LEE

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