Houston Chronicle

KEYS TO PEACE OF MIND

HOME SECURITY IS MORE AFFORDABLE — AND BETTER — THAN EVER

- By Diane Cowen

Not long after Lam Huynh bought his Montrose home, he was heading to the gym and saw a man jump his fence and head to the house.

He confronted the man, who offered an excuse about thinking that he knew the person who lived there. Huynh didn’t have a home security system then, but the incident — as well as understand­ing the realities of life in a big city — prompted him to consider otherwise.

Door and motion sensors provide a little peace of mind, as do cameras that keep track of outdoor activity. The software designer works from home, so he’s also interested in knowing when someone’s delivering a package to his front door.

“Thieves are going for houses that are not secured. The easiest path is what burglars go for,” said Huynh, who spent less than $500 on DIY security cameras and pays just a few dollars a month for monitoring. “I’m lucky because I’m on a corner lot and I have a fence and electronic gate. To get to my door, you have to climb the fence or get over the gate. That’s one layer of security that helps to deter burglars.”

If home security systems were once a luxury, improvemen­ts in technology and increasing competitio­n in the electronic­s market have made home security cameras and other devices available to just about anyone. NPD Group data shows that sales of home security devices are skyrocketi­ng.

In the U.S., from May 2017 to May 2018, sales of smart doorbells increased 147 percent and sales of home security system kits increased 190 percent, according to NPD’s Retail Tracking Service. For many homeowners, those DIY systems replace the traditiona­l systems offered by ADT, Vivint or Honeywell that come with lengthy contracts and equipment that largely works only with their monthly service.

You can buy nearly any DIY gadgets online, and they’re available in electronic­s stores, hardware stores and even wholesale clubs. The popular Ring doorbells range from the basic, entry-level model at $99 to its profession­al-grade one for $499. Nest cameras cost $199 and up, and kits include hard drives and cameras at a variety of price points. Google “DIY home security system” and you’ll quickly realize that virtually every company that makes consumer electronic­s products also makes something to help keep your home safe.

Getting started

Experts at Consumer Reports test and rate DIY products that homeowners and renters can install themselves. Advances in camera quality and internet speed have meant an explosion in the home automation/electronic­s market — and that products improve greatly with every new generation.

Daniel Wroclawski, home staff writer at Consumer Reports, said that they test products like smart doorbells and cameras, and they’re just beginning to test full-home DIY kits.

He singled out Ring doorbells and Nest cameras as top-rated products that perform well, but don’t necessaril­y excel at any one thing. And, their larger expense can be in ongoing cloud or server costs for storing video, services with monthly or annual fees.

“What we find is that video quality never really meets what the companies claim … but we find that with everybody,” Wroclawski said. “In general, though, you don’t need amazing quality. It’s not like you’re going to play it on your TV. You want to be able to make out ‘who’s that person outside my house?’ or ‘whose dog is in my yard?’ — that sort of thing.”

Wroclawski and others touted smart door locks as a good investment and a way to control who gets in your home and when they get in, allowing homeowners to set

codes for different people at different times.

For example, if you have a maid who arrives at your home on a regular basis and stays a consistent period of time, you can give that person a code and a time frame for coming and going. You get an alert on your smartphone when the person enters and leaves your home.

Your whole home

Maren Harbour, Smart Home Solutions Manager at ConnectOne, a Houston company that has specialize­d in home security for 30 years, said that home security has evolved to be just one part of wholehome automation, especially in new-home constructi­on, when it’s easier to hardwire everything into your home.

“There’s a lot of DIY stuff you can do on your own, but you can end up with five apps to control your home, and no one wants that,” she said.

For example, with ConnectOne, a one-room automation — which might include managing music, TV, lights and window shades from a family room — starts at $600. For home security, four outdoorrat­ed cameras cost $1,500 with a $99 annual fee for storage and remote access.

DIY kits on the market can replace those services, but that means monitoring activity yourself from a laptop, tablet or smartphone. Depending on how tech savvy you are and how much time you have, that may actually be what you really want.

Wroclawski said that Consumer Reports’ study of DIY whole-home security systems so far has only covered price comparison­s — not reliabilit­y or value. For example, Ring Alarm, new to the market last week, is $519 for hardware; with five years of monitoring, the all-in cost is $1,119. Another product, SimplySafe, costs just $470 for hardware, but more expensive monitoring takes the full cost to $1,970. (Their cost comparison­s were for devices to monitor a home with two doors and 15 groundfloo­r windows.)

Those examples lead the consumer testing company to remind buyers to look at all costs of a home security system: hardware, maintenanc­e and ongoing monitoring.

“In general, these systems are a great option. I wouldn’t say you shouldn’t consider (professona­lly installed and monitored systems), but you’ll have better value out of these DIY systems,” Wroclawski said. “I never want to steer anyone from considerin­g something blindly, but it pays to do your homework.”

Even insurance companies see the value in home security. Firms such as State Farm offer discounts of up to 10 percent on monthly premiums to those with traditiona­l security systems such as ADT or Vivint. Now, State Farm allows a similar discount — 2 percent to 9 percent — for homeowners or renters who use the self-monitored Canary system because it includes a feature that lets a homeowner automatica­lly call for emergency help such as police or firefighte­rs.

“We definitely see it as a way to impact everything from reporting home theft to reacting to fire. Everyone leads busy lives, and we’re out and about more often than ever. To have that resource not only allows for peace of mind, but has also significan­tly reduced insurance claims,” said Heather Paul, public affairs specialist at State Farm.

She said that State Farm credits home security systems — at least in part — for a decrease in claims from 2011 to 2016. They had 12,440 claims per month nationally in 2011, decreasing annually to just 6,992 a month in 2016.

Paul said that she takes a Canary Flex with her when she travels for work; twice she’s caught hotel employees going through her belongings. “We don’t know what we don’t know, but these systems allow us to take back that sense of helplessne­ss that we have. What’s most important is the peace of mind of seeing what’s happening in your residence when you’re not there,” she said.

In new-home constructi­on, wiring for smarthome features, such as security cameras and monitoring, is standard, said John Leggett, founder and CEO of On Point Custom Homes.

“There’s nobody not putting one in,” Leggett said. “Most of us are talking wirelessly and no longer do you have to have a land line for monitoring.”

The future

Regardless of equipment quality and reliabilit­y, potential problems seem endless. Motion sensors can’t tell the difference between your pet or a burglar. Power outages can render everything at least temporaril­y useless. Factoring in the outdoors, something as subtle as falling leaves can result in a false alert; a big truck rumbling down the road might also set off a notificati­on of potential trouble when there’s really none.

On the other hand, cameras can capture which cars sit outside your home or can allow you to identify a potential thief if a car that drives past your home repeatedly isn’t owned by a neighbor.

Your own internet service — and router or WiFi booster distributi­on throughout your home — is a factor, too.

“One of the biggest things is going to be network. Most of these items are very network based, where you really need to have a strong WiFi network in your home and it needs to be consistent,” Harbour said. “One of the items that everybody likes right now is the Ring doorbell —they’ve even got it at Costco. It’s $250, awesome, great price point and you can selfinstal­l. Unfortunat­ely, most people don’t have good WiFi at their front door, so it can be inconsiste­nt.”

If we’re all just installing our first cameras in and around our homes, Leggett believes wireless infrastruc­ture improvemen­ts will soon make us wonder why anyone doesn’t have a camera or two at home.

“The biggest revolution in the next few years will be when 5G becomes available. Most of our phones are on a 4G network; as the number goes up, so does the strength of the signal and ability to access data,” Leggett said of improved internet signals set to start rolling out in 2019.

 ?? Steve Gonzales photos / Houston Chronicle ?? Lam Huynh installed a DIY home security system that includes a camera in the doorbell that can monitor his home’s entryway.
Steve Gonzales photos / Houston Chronicle Lam Huynh installed a DIY home security system that includes a camera in the doorbell that can monitor his home’s entryway.
 ??  ?? Huynh also has a floodlight with a camera to monitor the area around his home.
Huynh also has a floodlight with a camera to monitor the area around his home.
 ?? Steve Gonzales / Houston Chronicle ?? Lam Huynh receives alerts on his phone and watch when motion is detected in or around his property.
Steve Gonzales / Houston Chronicle Lam Huynh receives alerts on his phone and watch when motion is detected in or around his property.

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