Houston Chronicle

United to sell self-tests to travelers

Flyers from Houston to some sites can pay $119 for virus kits

- By Rebecca Carballo STAFF WRITER

United Airlines said Monday that it’s launching mail-in COVID-19 testing for people traveling from Houston to Latin American and Caribbean destinatio­ns.

Starting on Dec. 7, customers flying out of George Bush Interconti­nental Airport (IAH) will have the option to take a self-collected, mail-in test that meets local entry requiremen­ts for select destinatio­ns.

United was the first to announce a customer COVID-19 testing program and the first to offer free tests on flights across the Atlantic, said Toby Enqvist, chief customer officer for United.

“Widespread testing is key to

unlocking internatio­nal borders and safely reopening global travel,” Enqvist said. “This is particular­ly important for our customers in Houston who rely on United to keep them connected with their family and friends in Latin

America and the Caribbean.”

The COVID-19 test is $119 and will be administer­ed by Advanced Diagnostic Laboratory (ADL) and processed at its COVID-19 testing laboratory in San

Antonio.

United will reach out to customers 14 days before their flights to provide instructio­ns on ordering a test, and the local entry requiremen­ts for the location where they are traveling. Customers are advised to take the test 72 hours before departure and should expect to be emailed results within 48 hours of mailing in the tests

ADL’s self-collection kit includes a plastic tube, a nasal swab and instructio­ns. ADL’s telehealth system will be available to support customers traveling to countries that require health care profession­als to supervise the COVID-19 test.

Mayor Sylvester Turner praised the new program, calling it a step forward in the effort to bring the pandemic under control.

“Although a vaccine would be the ultimate solution, United’s expansion of its customer testing program is a step in the right di

rection,” Turner said. “I commend United for their leadership and forward thinking.”

The following destinatio­ns will have the mail-in testing option:

• Aruba (AUA)

• Belize City, Belize (BZE)

• Guatemala City, Guatemala (GUA)

• Lima, Peru (LIM)

• Nassau, Bahamas (NAS)

• Panama City, Panama (PTY)

• Roatan, Honduras (RTB)

• San Pedro Sula, Honduras (SAP)

• San Salvador, El Salvador

(SAL)

• Tegucigalp­a, Honduras (TGU)

 ?? Yi-Chin Lee / Staff photograph­er ?? A United Airlines passenger scans her boarding pass at Bush Interconti­nental Airport. In its latest effort to make travel safe, United is launching mail-in COVID-19 testing for people traveling from Houston to Latin American and Caribbean destinatio­ns.
Yi-Chin Lee / Staff photograph­er A United Airlines passenger scans her boarding pass at Bush Interconti­nental Airport. In its latest effort to make travel safe, United is launching mail-in COVID-19 testing for people traveling from Houston to Latin American and Caribbean destinatio­ns.
 ?? Jason Redmond / AFP via Getty Images ?? United will be offering self-collected, mail-in COVID-19 tests for $119, which will be administer­ed by Advanced Diagnostic Laboratory and processed in San Antonio.
Jason Redmond / AFP via Getty Images United will be offering self-collected, mail-in COVID-19 tests for $119, which will be administer­ed by Advanced Diagnostic Laboratory and processed in San Antonio.
 ?? Yi-Chin Lee / Staff photograph­er ?? United Airlines customer service representa­tives help passengers at the boarding gate from behind plastic panes — one of the ways to protect customers and employees from the coronaviru­s.
Yi-Chin Lee / Staff photograph­er United Airlines customer service representa­tives help passengers at the boarding gate from behind plastic panes — one of the ways to protect customers and employees from the coronaviru­s.

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