Houston Chronicle

Faith in business leading to corporatoc­racy

- Tomlinson writes commentary about business, economics and politics. twitter.com/cltomlinso­n chris.tomlinson@chron.com

President Ronald Reagan liked to say government was the problem, and private enterprise was the solution. Americans have bought in, lock, stock and barrel.

We trust business leaders more than government or media, and we expect our workplaces to reflect our values and give our lives meaning, according to the latest Edelman Trust Barometer survey.

Our shattered society, fractured by an epidemic of misinforma­tion and disinforma­tion, is leading to corporatoc­racy.

I’ve written before about how Americans trust their bosses more than their political leaders or any form of media. But after the COVID-19 pandemic, 61 percent of those surveyed said they trust business leaders the most. Only 53 percent trust government, and 51 percent believe traditiona­l media.

With great faith, though, comes great expectatio­ns.

More than 85 percent of the 33,000 people surveyed in 28 countries said they expect CEOs to publicly speak out about the issues they care about. Nothing matters more to them than remaining safe from COVID-19.

Almost 60 percent said they want CEOs to prioritize employee safety and impose pandemic protocols, including requiring masks and vaccinatio­ns. More than half want routine job skills training and regular communicat­ion with the top dog. Fifty percent want a diverse workforce representa­tive of their community.

Workers may no longer have faith in their democratic­ally elected leaders, but they definitely want more democracy in the workplace. More than 60 percent of employees say they want a seat at the table in strategic decisionma­king, and 50 percent say they are more likely to speak up or protest compared to a year ago.

A more specific Edelman survey reveals that employees expect more personal fulfillmen­t from their jobs than ever before. While in the past, you worked to live, today’s employees live to work.

More than 70 percent of 7,000 workers in seven countries, including the United States, told Edelman that a prospectiv­e employer must reflect their values, perform meaningful work and provide an opportunit­y to address social problems.

Six of 10 Americans said their

employer reflects their personal values, and they would leave if the CEO or business took a stand on social issues they opposed. Two-thirds of people between the ages of 18 and 34 said they chose their employer based on corporate values and beliefs.

Three-quarters said they would “take action to produce or motivate urgently necessary changes within my organizati­on.” Forty percent promised to take the issue public, either by whistleblo­wing, leaking documents or participat­ing in a strike.

More than a third of Americans said they have quit a company “because it remained silent on a societal or political issue that I believed it had an obligation to publicly address.”

Edelman’s results demonstrat­e how our identity is wrapped up in our careers more so than any other generation. With managers struggling to find skilled labor, companies must deliver not only a paycheck, but a sense of meaning and purpose.

Past generation­s sought fulfillmen­t elsewhere. Workers joined unions to improve workplaces rather than relying on managers. Others joined political parties, campaignin­g for candidates and policies. Many found meaning in religion and charity work.

In the 1950s, more than a third of American workers were members of a union. Today, it’s barely 10 percent. Rather than see the CEO as an adversary at the contract negotiatio­n table, workers expect him or her to be a benevolent leader who shares their values.

Political party affiliatio­n has also shrunk over the decades, with 40 percent of Americans calling themselves independen­t. The days when a significan­t portion of Americans attended regular political party meetings and directly lobbied politician­s are long gone.

Participat­ion in organized religion, meanwhile, is at an all-time low. Less than half of Americans belong to a religious group.

“Over the past two decades, the percentage of Americans who do not identify with any religion has grown from 8 percent in 1998-2000 to 13 percent in 2008-2010 and 21 percent over the past three years,” Gallup polling reported.

Cynics might say that U.S. capitalism has finally succeeded in producing wage slaves committed to a corporatoc­racy that rules Washington via campaign contributi­ons. Optimists might argue that workers are leveraging their skills to force corporate management to build a better world for everyone.

Both have some element of truth, of course. But I cannot help but notice a correlatio­n between our rising factionali­sm, intoleranc­e and unhappines­s and our greater reliance on our employers for fulfillmen­t.

The most encouragin­g sign is that 20 percent of workers say the COVID-19 pandemic has inspired them to leave their jobs and seek a more balanced life. I wish them luck.

 ?? Hearst file photo ?? Ronald Reagan said private enterprise is the solution. Polls suggest more people agree.
Hearst file photo Ronald Reagan said private enterprise is the solution. Polls suggest more people agree.
 ?? CHRIS TOMLINSON Commentary ??
CHRIS TOMLINSON Commentary

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