WHAT THE EX­PERT SAYS …

Inc. (USA) - - DEPARTMENTS | CONTENTS -

First, ask the em­ployee if she un­der­stands what your ex­pec­ta­tions are. If she does, then ask these ques­tions: Does she have the abil­ity to do the job? Did some­thing change in her per­sonal or pro­fes­sional life that’s caused the shift? Does she have the de­sire to per­form in the role? Are there road­blocks she needs help with? Are you giv­ing this ex­ec­u­tive the re­spon­si­bil­ity with­out the author­ity? Did you give her au­ton­omy? How are you help­ing her be suc­cess­ful? Some­times, the per­son some­one re­ports to—you—can be the chal­lenge. You also have to do some self-ex­am­i­na­tion.” — JIM WONG CEO, Bril­liant (hu­man re­sources) NO. 1,211 2016 INC. 5000 RANK 322% 3-YEAR GROWTH $27M 2015 REV­ENUE

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