County offices to provide more in-person services starting this week

The COVID-19 pandemic has led County governments to reimagine and reinvent the way many types of services are delivered. All County of Lake offices have gotten creative, and developed the capacity to meet most customer needs via electronic means.

With Lake County now in the Red Tier, following 108 days of more intensive restrictions, County offices will again provide more

in-person services starting this week. The prevalence of COVID-19 remains substantial in our communities, however, and we expect many residents, particularly those that have not yet had the opportunity to be vaccinated, will continue to prefer remote services.

If you have a question for a County Department, starting with a phone call is a great approach, and can help ensure a response from the staff person best able to address your inquiry at the earliest possible opportunity.

Due to health and safety protocols and ongoing understaffing, appointments may be required to meet some customer needs. Lake County Air Quality Management District, for example, asks that members of the public call their office prior to visiting, at 707-263-7000. A directory with contacts for all County Departments is available here: http://www.lakecountyca. gov/Government/Directory.htm

County Departments can be reached from 8 a.m. to 5 p.m., Monday through Friday. Starting Friday, April 2, limited inperson services will be accessible five days a week.

To promote the health and safety of all members of the public, and ensure continuous availability of County services, standard COVID-19 precautions must be observed by all members of the public (including those who are fully vaccinated) when visiting County facilities. These include:

• Properly wearing a face covering

• Maintaining six feet of space whenever possible

• Sanitizing hands frequently

We look forward to serving you safely, and in the manner that best addresses your needs, be that in person or electronically.