Las Vegas Review-Journal (Sunday)

A recruiter said the unfilled post of DETR director is “not a very attractive position.”

Director’s exit over safety threats among obstacles to recruiting

- By Mike Shoro

Now hiring: executive-level government vacancy.

Position includes overwhelme­d staff, long hours and a record number of people to serve — some so frustrated that they may send you threats.

Inquire within.

The state with the highest unemployme­nt rate in the country as of May is going into its fourth week without a director to run the employment office.

Gov. Steve Sisolak said Wednesday that “we’re working on” getting a new director and that “hopefully it will be soon.”

Interim director Heather Korbulic cited threats to her safety when she resigned from the Department of Employment, Training and Rehabilita­tion on June 19, seven weeks after she replaced former director Tiffany Tyler-Garner, who also resigned from the job.

In the June 19 announceme­nt, Gov. Steve Sisolak’s office said he would name a new DETR director within a week.

On June 24, Sisolak said he would announce a new director as soon as possible.

“It was a difficult situation, Ms. Korbulic did a great job,” Sisolak said Wednesday. “She worked hard to get this resolved, but you know, everybody’s under a lot of scrutiny and (she) took a lot of public criticism, and the threats just got to be too much for her family to be able to continue.”

Sisolak named Korbulic interim director three days after Tyler-Garner’s departure, but it has taken

DETR

longer to announce a third director during the COVID-19 pandemic.

It’s unclear what is behind the lag, though job recruiting experts think the threats made against Korbulic are likely among a few factors at play.

Thousands of Nevadans are frustrated as they continue to wait for state benefits after first applying in March. There were 22,011 traditiona­l unemployme­nt claims for the week ending June 27 that have not been paid, according to DETR data.

DETR previously has directed questions about the search for a new director to the governor. Sisolak’s office didn’t respond to additional questions about the search for a new director.

‘Not a very attractive position’

“I certainly don’t envy the position that he’s in,” said Jason Bruckman, vice president of sales for recruitmen­t firm Eastridge Workforce Solutions, said, referencin­g Sisolak. “It’s a near-impossible situation.”

Under normal circumstan­ces, employers typically identify the most important traits they seek in a candidate and find someone who’s passionate about the job, he said.

Government employers often first look locally to have a better chance finding a candidate passionate about the community, Bruckman said. They then may turn their attention elsewhere to find candidates in similar cities or states who could replicate successes in the new job.

But these aren’t normal circumstan­ces, and the director job is “not a very attractive position” these days, Bruckman added.

“To have two people leave within a six-week period and for the most recent to leave amongst death threats, that’s gonna be a hard position to recruit for.”

Korbulic’s resignatio­n announceme­nt didn’t specify what kind of threats she received, but frustrated claimants have circulated her home address online. She declined to comment.

Reached by phone Wednesday, former director Tiffany Tyler-Garner declined to answer questions about her time leading DETR or the circumstan­ces around her own departure.

“I can’t really speak to those things,” Tyler-Garner said.

Tyler-Garner received $122,250 last year in regular pay and $153,594.54 in total pay and benefits as DETR director, according to Transparen­t Nevada. That’s in line for the position and likely not a factor in hiring for the job, Bruckman said.

The high unemployme­nt rates and intense scrutiny alone probably wouldn’t scare off a qualified candidate from seeking the position, according to Careers in Government Inc. CEO Corey Hurwitz. The public spotlight comes with the territory, and the unemployme­nt rates are under extraordin­ary and, “hopefully,” temporary circumstan­ces, she said.

Threats and concerns about sufficient support and resources to do the job are more likely to discourage a candidate’s interest, Hurwitz said.

“Police and fire personnel, doctors, and nurses are accustomed to inherent personal safety risks while performing their routine duties; agency managers are not, and it is highly unsettling,” Hurwitz said.

She added that multiple public health officials across the country have resigned because of threats and employment officials are similarly receiving threats.

Hawaii’s director of employment took a temporary leave of absence after previously testifying to a state House committee that his department employees were receiving death threats over claim-filing issues, the Honolulu Star-Advertiser reported last month.

Pennsylvan­ia State Police accused a 61-year-old man of threatenin­g Gov. Tom Wolf ’s family after he couldn’t get a hold of the unemployme­nt office and straighten out his benefits situation, the Bucks County Courier Times reported in April.

‘Get it right’

The timeline for a permanent director depends on hiring and recruitmen­t protocols that could extend the process for weeks or months, Hurwitz said. Interim directors can fast-track the process.

It’s a process that “is as much dependent on agency requiremen­ts as on the abundance of qualified and interested applicants,” she said.

Bruckman said the governor’s office understand­s the importance of the hire and is likely looking for a candidate who is passionate, qualified and has the ability to work under intense pressure.

It’s important Sisolak takes time to “get it right,” he said, and find a possible long-term solution to the position. If not, Bruckman said, the state might soon be searching for its fourth unemployme­nt director since the statewide shutdown.

“If someone loves to take challenges head on, this is a role for them because it’s not gonna be easy,” Bruckman said.

 ?? L.E. Baskow Las Vegas Review-Journal @Left_Eye_Images ?? Thousands of independen­t contractor­s and those who are self-employed are experienci­ng delays with the state’s Pandemic Unemployme­nt Assistance filing system. Some PUA filers protested their plight June 12 in front of the Sawyer Building.
L.E. Baskow Las Vegas Review-Journal @Left_Eye_Images Thousands of independen­t contractor­s and those who are self-employed are experienci­ng delays with the state’s Pandemic Unemployme­nt Assistance filing system. Some PUA filers protested their plight June 12 in front of the Sawyer Building.
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 ??  ?? Gig worker Georgeena Hale, seen June 12, is frustrated by the lack of response from the Department of Employment, Training and Rehabilita­tion.
Gig worker Georgeena Hale, seen June 12, is frustrated by the lack of response from the Department of Employment, Training and Rehabilita­tion.
 ?? L.E. Baskow Las Vegas Review-Journal @Left_Eye_Images ?? Jon Berry takes down a sign he attached to a fence after being told to do so by a security guard in front of the Sawyer Building during a June 12 protest.
L.E. Baskow Las Vegas Review-Journal @Left_Eye_Images Jon Berry takes down a sign he attached to a fence after being told to do so by a security guard in front of the Sawyer Building during a June 12 protest.

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