Red Cross reaps donors and crit­ics

Neg­a­tives fo­cus on past re­sponses to dis­as­ters

Las Vegas Review-Journal - - NATION - By David Crary The As­so­ci­ated Press

NEW YORK — Con­fronted with back-to-back ma­jor hur­ri­canes, the Amer­i­can Red Cross has re­ceived a huge out­pour­ing of fi­nan­cial sup­port — and a si­mul­ta­ne­ous bar­rage of crit­i­cism based on its strug­gles to re­spond to sev­eral past dis­as­ters.

To date, com­bined do­na­tions to the Red Cross for hur­ri­canes Har­vey and Irma have topped $300 mil­lion. For­mer President Barack Obama tweeted a link to a Red Cross fundrais­ing site. Many pro sports teams, celebri­ties and ma­jor cor­po­ra­tions have an­nounced large do­na­tions.

Yet even in the early stages of the re­sponse to Har­vey in Texas, a Noredcross hash­tag cir­cu­lated widely on Twit­ter. Some prom­i­nent jour­nal­ists wrote ar­ti­cles sug­gest­ing that peo­ple should not do­nate to the or­ga­ni­za­tion. The New York Times, in an ed­i­to­rial, urged prospec­tive donors to be skep­ti­cal.

“Its record on large-scale op­er­a­tions is spotty,” said the ed­i­to­rial, as­sert­ing that “there has been less ac­count­abil­ity than Amer­i­cans might ex­pect emanating from its grand mar­ble head­quar­ters in Wash­ing­ton.”

The crit­i­cism has been sting­ing to Red Cross vol­un­teers, many of whom have taken to so­cial me­dia to re­but the neg­a­tive com­men­tary.

“I worry that our vol­un­teers need to feel ap­pre­ci­ated,” Red Cross President Gail Mcgovern said in a tele­phone in­ter­view. “Af­ter 12-hour shifts, they come back to their ho­tel re­ally ex­hausted. They don’t want to read this stuff.”

Some lo­cal of­fi­cials in Texas and Florida have com­plained about glitches in the Red Cross re­sponse to Har­vey and Irma, while oth­ers have ex­pressed thanks. But much of the cur­rent mis­trust of the Red Cross arises from the af­ter­math of other ma­jor dis­as­ters over the past 16 years.

Af­ter the 2001 ter­ror at­tacks, the Red Cross irked many donors by ear­mark­ing some 9/11 gifts for un­re­lated pur­poses, in­clud­ing fu­ture needs. It was widely crit­i­cized for its re­sponse to Hur­ri­cane Ka­t­rina in 2005, and af­ter­ward ac­knowl­edged prob­lems that in­cluded over­whelmed vol­un­teers, in­ad­e­quate anti-fraud mea­sures and too few strong part­ner­ships with lo­cal char­i­ties and civic groups.

Cur­tis Comp­ton

The As­so­ci­ated Press file Thomas Lairsey, 71, and his wife Ann, 67, move into the Red Cross shel­ter at the Al­bany Civic Cen­ter to ride out Hur­ri­cane Irma on Sun­day in Al­bany, Ga. After con­fronting back-to-back ma­jor hur­ri­canes, the Amer­i­can Red Cross...

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