Las Vegas Review-Journal

MGM Resorts hires crisis management firm

Joele Frank chosen to reply to inquiries

- By Todd Prince Las Vegas Review-journal

MGM Resorts Internatio­nal has hired a leading crisis management firm as lawsuits start to roll in following the Oct. 1 shooting at one of its properties.

The casino operator has picked New York-based corporate communicat­ions firm Joele Frank, Wilkinson Brimmer Katcher to assist in responding to inquires from media and investors regarding the investigat­ion into the Mandalay Bay shooting.

MGM faces potentiall­y large damages if plaintiffs can prove the shooting was foreseeabl­e and that its security personnel failed to react appropriat­ely.

Paige Gasper, who was hit by a bullet during the shooting, filed a lawsuit suit against MGM on Tuesday, the first victim to do so.

Joele Frank, founded in 2000, has helped companies including Herbalife, Chipotle, Hertz and Yahoo fight off activist investors such as Carl Icahn, Bill Ackman, Dan Loeb and Jeff Smith in recent years.

Ackman, whose hedge fund Pershing Square Capital fought Herbalife, called Joele Frank “the best attack PR firm in the country” during a

2014 speech, the New York Post reported. Pershing Square declined to comment when contacted by the Las Vegas Review-journal.

“They are considered one of the two or three best at this particular kind of work,” said Paul Holmes, publisher of the public relations

industry site The Holmes Report. “They do advocate their clients’ positions quite fiercely when necessary.”

Joele Frank is one of a dozen communicat­ions firms that MGM regularly uses to help with major communicat­ions projects. Joele Frank — best known for its mergers and acquisitio­ns advisory business — assisted MGM with its public relations campaign during the takeover of Mandalay Bay in 2005. Caesars Entertainm­ent Corp. hired the firm in 2015 during its debt restructur­ing.

MGM’S seven-person corporate communicat­ions team has been overwhelme­d with media inquiries since the shooting, which gained internatio­nal attention and has ranked among the top U.S. nightly news stories for the past two weeks.

Joele Frank will respond to media inquires specifical­ly dealing with the investigat­ion and report to MGM’S legal team.

MGM declined to discuss Joele Frank’s compensati­on.

Contact Todd Prince at 702-3830386 or tprince@reviewjour­nal.com. Follow @toddprince­tv on Twitter.

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