■ Nevada Resort Association remains optimistic about the tourism industry’s future.
Tourism group turns to social media to get message out
The Las Vegas Convention and Visitors Authority has begun sending marketing messages to leisure travelers and conventioneers in a somewhat unconventional way in the rapidly changing travel environment.
The first of nearly two dozen social media influencers were in Las Vegas over the weekend with more planning to be here through the end of April. That’s when a paid advertising campaign directed at both business travelers and tourists will kick off.
“It’s really a layered approach for both business as well as leisure,” Steve Hill, president and CEO of the LVCVA, said Tuesday. “We’ve gone from basically six weeks ago having very few people (wanting to travel) to six weeks from now we think virtually everybody wanting to get back to traveling again. Both the leisure and the business plan recognize that quick evolution, so we’re starting with having others tell our story, then getting back to our normal message and then move forward as we get into May and June.”
That’s where the social media influencers come in. They have thousands of followers on Twitter, Instagram and Facebook, and they’ll share their experiences in Las Vegas in their social media posts.
Not only will the message get out to would-be travelers, it also won’t cost the LVCVA much. The LVCVA collaborated with several resorts to host the influencers last weekend and more will be coming in the weeks ahead.
Getting the word out
In addition, another key date on the LVCVA’S
calendar is April 8, Global Meetings Industry Day, when it will partner with Caesars Entertainment Inc. to bring meeting planners to the city to see the Las Vegas Convention Center’s West Hall expansion as well as new or refreshed meeting facilities developed by Caesars, Wynn Resorts Ltd. and MGM Resorts International.
“There’s real benefit in the authenticity of others telling Las Vegas’ story,” Hill said.
“It helps get the word out that’s different and a kind of broader way,” he said. “It speaks to people who are thinking about traveling again. They want to hear from travelers that the experience was good and that the experience was safe. So it provides that third-party validation of what our typical message is that for some are not ready to hear that. Hearing from those who are traveling provides that reassurance.”
The LVCVA’S marketing strategy was revealed March 1 at a marketing committee meeting at which representatives of R&R Partners, the LVCVA’S contracted marketing and advertising consultant described how it intends to convince conventioneers and tourists to return to Southern Nevada.
According to plans R&R outlined, the LVCVA would use social media and multiple media channels to document the preparation and safety being undertaken in advance of conventions, put some of that preparation on video and distribute it so that other meeting planners and potential show participants can see evidence of how well prepared Las Vegas will be to return to the meetings business.
R&R got a head start on the plan March 1, officially launching Fast Forward, a series of initiatives that have become a part of the LVCVA’S “Vegas Means Business” website for meetings and conventions.
Fast Forward plays off the city’s “perpetual reinvention” and “constant redefinition” with the LVCVA’S brand new — and still unused — $987.1 million West Hall expansion as a centerpiece.