Readers say phone switch smart choice
DEAR ABBY: This is in response to “Love My Cheap Phone” (Aug. 28). As a millennial who has worked in retail my whole adult life, I’m tired of the excuse that the older generation can’t or won’t use smartphones.
Personal computers have been out for decades, and smartphones have been around more than 16 years. I’ve had people cuss me out over not being able to access discounts due to not having a smartphone — going so far as to claim discrimination.
The only person holding them back is themself, and most of the time smartphones are more intuitive than previously thought. They also all don’t cost $1,000. I don’t feel bad for “Love.” I suggest they get with the times, because these devices aren’t going away. — Millennial in Oregon
DEAR MILLENNIAL: I was inundated with comments from readers. Some of them agreed with you. Other readers offered suggestions for transitioning more easily to a modern communication device. Read on:
DEAR ABBY: I’m a senior with mobility issues, and I couldn’t live without my smartphone. It is not a “toy.” I use it to fill my prescriptions, schedule medical appointments, check test results and communicate with my doctors. I encourage “Love” to open their mind a bit. — Online Senior in California
DEAR ABBY: There is a government program, Lifeline (go to fcc.gov), that provides a FREE smartphone and phone service to low-income people. If someone chooses not to have a smartphone for other reasons, that’s their choice — but no one should go without one because they cannot afford it. — Mary in Massachusetts
DEAR ABBY: Some states offer the Affordable Connectivity Program (ACP) which provides free phone service with smartphones AND TABLETS to low-income individuals or those receiving Social Security. — Hopefully Helping Out West
DEAR ABBY: I’m guessing “Love” has family and friends who have older phones in the junk drawers of their homes. Perhaps someone would be willing to part with one. Also, AARP offers classes to learn how to use a smartphone. — Kristin in New Hampshire
DEAR ABBY: As a retired librarian who has helped many seniors with their technology, the idea of a $1,000 smartphone is akin to thinking that all cars are Rolls Royces. A number of cellphone and service providers cater to seniors trying to transition from their beloved flip phones. — Mr. G. in Syracuse, N.Y.