Los Angeles Times

Foil the TSA pat-down? They have it down pat

Secret agents are very good at exposing flaws at airports, leading to an agency shake-up.

- By Brian Bennett brian.bennett @latimes.com Twitter: @ByBrianBen­nett

WASHINGTON — They are so expert at evading airport security that a former head of the Transporta­tion Security Administra­tion once hailed them as “superterro­rists” for their ability to smuggle weapons and other prohibited items aboard planes.

They are said to use disguises and false identities, and one recently managed to sneak fake explosives taped to his body past a TSA screener’s routine patdown.

But they are undercover federal agents, known as the Red Team, working for the inspector general at the Homeland Security Department, and their job is to test airport screening in an effort to expose security gaps and keep TSA screeners sharp.

In recent tests, the Red Team identified a weakness so glaring that the operators successful­ly concealed mock explosives and weapons from TSA screeners 67 out of 70 times, according to a law enforcemen­t official who spoke on condition of anonymity to discuss internal reports.

That stunning failure rate — more than 95% — was behind Homeland Security Secretary Jeh Johnson’s decision Monday to reassign Melvin Carraway, the acting administra­tor of the TSA.

Carraway, who has worked at the TSA almost since its creation after the Sept. 11, 2001, terrorist attacks, was moved to another Homeland Security office. The acting deputy director, Mark Hatfield, will run the agency for now.

President Obama in April nominated Coast Guard Vice Adm. Peter V. Neffenger to run the TSA. His next Senate confirmati­on hearing is scheduled for next week, and he is likely to be grilled on problems at an agency that screens more than 1.8 million passengers and 3 million carry-on bags every day at U.S. airports.

In the meantime, Johnson, who was briefed on the Red Team’s findings two weeks ago, ordered the TSA to revise its standard procedures for screening and initiated a plan to retrain every screener and supervisor, in phases, across the country. He also ordered officials to retest and reevaluate screening equipment.

Johnson also vowed to meet with executives of the companies that sell the screening equipment to prod them to fix the deficienci­es found by the Red Team.

The TSA, which has a budget of $7.2 billion, has repeatedly come under fire in recent years. It was forced to remove backscatte­r X-ray body scanners from airports in 2013 under congressio­nal pressure, has fired or discipline­d hundreds of employees for theft or misconduct, and faces major morale issues.

The latest problems sparked immediate concern on Capitol Hill.

“Terrorist groups like ISIS [Islamic State] take notice when TSA fails to intercept 67 out of 70 attempts by undercover investigat­ors to penetrate airport checkpoint­s with simulated weapons and explosives,” Sens. John Thune (R-S.D.) and Bill Nelson (D-Fla.), the chairman and ranking member of the Senate Commerce, Science and Transporta­tion Committee, which has primary legislativ­e and oversight jurisdicti­on over the TSA, said in a statement.

“We take this failure rate by TSA very seriously,” they said.

The Red Team inspectors blamed the lapses they discovered on a potentiall­y devastatin­g combinatio­n: inattentiv­e TSA screeners and poorly designed or malfunctio­ning equipment.

After conducting a “series of covert penetratio­n tests,” officials “identified vulnerabil­ities caused by human and technology-based failures,” John Roth, the inspector general at Homeland Security, said at a House hearing last month.

The humdrum, repetitive nature of passenger screening poses a problem for TSA managers, said Stewart Baker, former head of policy at Homeland Security. “It is very hard to do your job effectivel­y every day without getting a little sloppy or complacent,” he said in a telephone interview.

Officials declined to identify the specific weakness that the Red Team found, and the inspector general’s report, which has not been finalized, is classified. The test results were first reported by ABC News.

Red Team inspectors have conducted more than 6,000 tests at airport checkpoint­s and other sites in recent years and have repeatedly exposed shortcomin­gs.

TSA managers consider their work a type of quality assurance, and the results help identify systematic lapses. When an inspector gets contraband past a checkpoint, a manager is often informed so the screener can learn from the mistake.

They “are our folks who I would describe as super-terrorists because they know exactly what the technology’s capabiliti­es are,” thenTSA Administra­tor John Pistole told lawmakers in March 2013 after Red Team tests had detected other problems.

They “know exactly what our protocols are. They can create and devise and conceal items that … not even the best terrorists would be able to do,” Pistole said.

Pistole left the TSA in December to become president of his alma mater, Anderson University, a Christian college in Indiana.

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