A price for cheap flight

I was shocked to read that the L.A. Times gave Norwegian Airlines a grade of Aminus in Jenn Harris’ Aug. 28 article, “The Costs of Flying Cheap.”

I flew the airline from Copenhagen to New York the beginning of July and had the worst service I have ever experienced during a flight. The plane was 3½ hours late. The flight attendant was just plain rude. He pointed to a piece of paper in the aisle and demanded to know who put it there, as if someone would deliberately throw paper in the aisle.

When he began a beverage service, a man was rummaging in the overhead bin, temporarily blocking his progress. With hand on hip, he chastised the man with, “You had six hours to get into that bin, and now you decide to get something out?”

My suitcase was not on the JFK carousel upon arrival, and there was no one available to report the loss to for half an hour. My suitcase was missing for a week, with no progress report despite my efforts to get information.

It was finally located, and it took a full week to get it from the East Coast to the West Coast. Total time without 18 days of packed clothes: two weeks.

I can understand that on any given flight, on any given airline, there can be unexpected problems. However, there were too many incidents of poor service on this flight to think that this was unusual. SUE PEELLE Westlake Village

I agree, in most part, with Harris about her flight on Wow airlines. I flew round trip from LAX to Reykjavik, Iceland, to Amsterdam. My savings, compared with other airlines, were substantial — almost half the cost of the other airlines.

I was willing to sacrifice comfort and convenience for the reduced fare. CATHY GARDIKAS

Lakewood