Los Angeles Times

Google allows muting of ads

- By David Pierson david.pierson@latimes.com

You browse a store online for an item but don’t make a purchase. Then advertisem­ents begin appearing on websites and apps you visit, reminding you of that item.

These are called reminder ads, and Google says it now will allow anyone to mute them on any apps or sites that partner with it.

“Reminder ads like these can be useful, but if you aren’t shopping for Snow Boot Co.’s boots anymore, then you don’t need a reminder about them,” Jon Krafcik, group product manager of data privacy and transparen­cy at Google, said in a blog post Thursday.

Apps and sites can be muted by visiting Google’s Ad Settings, which requires a Google account. The muting applies to both mobile and desktop browsing.

Although not all reminder ads run through sites partnered with Google, the majority do. Google says its ad network reaches 90% of the world’s internet users.

Google, a division of Alphabet Inc., said it plans to expand the muting option to include its other properties: YouTube, Search and Gmail.

By offering to mute reminder ads, Google can demonstrat­e a commitment to privacy and transparen­cy without sacrificin­g much ad revenue, said Scott Galloway, a professor of marketing at New York University’s Stern School of Business.

“Retargetin­g creates a decent number of ‘creepy’ moments, and giving people the chance to switch off is an attempt to starch their hat white without sacrificin­g any real revenue,” Galloway said.

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