Los Angeles Times

No sign of Singles Day fatigue as sales top US$30b

- Ding Yining

THE 10th anniversar­y of Singles Day was celebrated with a bang on November 11 on Alibaba’s Tmall site and other e-commerce platforms, showing once again that consumer spending in China remains a juggernaut for the economy. E-commerce giant Alibaba said its B2C site Tmall’s wholeday sales totaled 213.5 billion yuan (US$30.7 billion), a yearon-year jump of 26.9 percent.

By 3:49pm on November 11, Tmall’s sales had surpassed 168.2 billion yuan, which was the total sales recorded a year earlier. Tmall sales surpassed 10 billion yuan just two minutes and five seconds after the annual consumer extravagan­za began at midnight on November 11. Alibaba’s logistics affiliate Cainiao had fulfilled 812 million orders as of 4:48pm. Singles Day has gone from strength to strength since 2009. That first year, the event racked up sales of US$7.8 million in a 24-hour period.

The event is based on a folk holiday started by students at Nanjing University in 1993.

Seizing on the numeral “1” for a solo person and the November date of 11-11, the students used the occasion to celebrate being unattached gifts The for lead-up one and another. would to this often year’s buy Singles The four-hour Day was Tmall full countdown of fanfare. gala, Arena held in Shanghai at the Mercedes-Benz on the night of 240 November million viewers 10 night, through drew satellite TV stations and online streaming sites.

Although billed as a 24-hour shopping spree, the event now extends beyond that period. Many sales are rung up in a lead-in period that started at the beginning of the month. Shanghai resident Nancy Li said her biggest expenditur­e on this Singles Day was massage coupons worth 2,500 yuan.

“Tmall is still the most favorable purchasing channel for big-ticket items because it’s offering extra discounts and convenienc­e of payment,” she said. Even Song, who lives and works in Hong Kong, however said she was reluctant to spend too much time to find the biggest discount on e-commerce platforms since paying for merchandis­e at offline stores is more straightfo­rward.

“Sometimes I ended up buying things I don’t need at all so turning a blind eye toward online promotions saves me a lot of trouble,” she said.

An online survey by consultanc­y Oliver Wyman conducted earlier this month found that half of 2,000 domestic respondent­s were expecting to buy more on Singles Day this year than they did in 2017. Growth in spending this year was expected to be an average 9 percent.

But is consumer fatigue with the fad starting to appear? That is a question asked every year amid signs that sales growth for the event is moderating.

Indeed, 30 percent of respondent­s to the Oliver Wyman survey said they expected to spend less this year.

“Although confidence remains strong, Chinese consumers are being more selective compared with a year ago, keeping their spending in check as they search for deeper discounts and more unique events or offerings,” said Jacques Penhirin, a partner and head of China operations at Oliver Wyman.

Alibaba may have started the Singles Day shopping extravagan­za, but it is not the only company capitalizi­ng on its opportunit­ies. JD.com, which launched its Singles Day sales on November 1, said cumulative sales amounted to 159.8 billion yuan through November 11.

Suning’s online retailing unit said online transactio­n size by 6pm on November 11 soared 1.3 times from a year earlier, and it completed 1 billion yuan of transactio­n within 50 seconds after midnight.

NetEase’ shopping site Kaola saw sales reaching 100 million yuan within four minutes and transactio­n surpassed last year’s 24-hour figure after one hour and 18 minutes.

It’s hard to talk about Singles Day fatigue with these figures. What’s the attraction? Well, for one, there are discounts galore. Consumers can buy not only daily necessitie­s and other merchandis­e but also lifestyle services, such as meal vouchers, entertainm­ent coupons, beauty treatments and even travel packages offered by Alibaba lifestyle services site Koubei. Online selling in many instances dovetails with offline vendors.

Earlier this month, Alibaba announced a strategic partnershi­p with Fung Retailing Ltd to bring more internatio­nal brands to the Chinese mainland through the Hong Kong retailer’s global network of more than 3,000 stores. Alibaba’s overseas business divisions, which include Tmall World, AliExpress and Lazada, were carrying the Singles Day shopping bonanza to overseas users, covering more than 200 markets and 300 million overseas consumers.

 ??  ?? Delivery men put packed commoditie­s on their motors on the morning of November 12 morning, a day after a nationwide online shopping spree on the Singles Day, a folk holiday when online retailers offer great promotions. — Xinhua
Delivery men put packed commoditie­s on their motors on the morning of November 12 morning, a day after a nationwide online shopping spree on the Singles Day, a folk holiday when online retailers offer great promotions. — Xinhua

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