Los Angeles Times

Airbnb cracks down on big parties, foiling even non- festive users.

A move to restrict whole- house bookings due to COVID- 19 foils non- festive users.

- By Andrea Chang

That secret party- house rager you were hoping to throw on New Year’s Eve? Don’t try to book it on Airbnb.

The short- term rental site has clamped down on listings during the COVID- 19 pandemic to prevent large gatherings of the sort health authoritie­s are urging people to avoid.

That includes institutin­g a global ban on all parties and events until further notice and restrictin­g users younger than 25 from booking entire homes in the areas where they live, a move that a spokeswoma­n said has resulted in more than 770,000 blocked reservatio­n attempts in the U. S. and Canada.

Over Halloween weekend, Airbnb prohibited onenight reservatio­ns in entirehome listings to reduce parties. It is implementi­ng a similar, though slightly looser, measure for New Year’s Eve, banning guests without a history of positive reviews from making onenight reservatio­ns for entire homes.

Guests who have a history of positive reviews will not be subject to the rule, and those who booked onenight reservatio­ns for New Year’s Eve before Dec. 3 can go ahead with their plans.

With strict travel restrictio­ns in place around the world, and people growing weary of not being able to socialize, many have turned to short- term rental sites to get out of their homes and hang out with friends.

The businesses, along with city, county and state officials, have sought to curb such gatherings, but it can be challengin­g.

The Los Angeles Police Department has responded to numerous complaints about party houses since the spring, including one in May that saw more than 100 people partying at a property in the Hollywood Hills.

Airbnb, which has a trove of user data that it taps to analyze and predict guest behavior, has implemente­d “high- risk detection systems” that f lag potentiall­y problemati­c reservatio­ns — such as bookings made for large groups — for individual review.

The technology looks at attributes including the duration of a user’s stay, whether he or she has a history of positive reviews, the size of the listing and the number of nights reserved. The San Francisco company said it has identified and canceled roughly 9,000 highrisk reservatio­ns in the U. S. and Canada as a result.

In September, Airbnb launched an initiative to prevent guests from booking homes on extremely short notice in their home cities; that led to more than 170,000 reservatio­n attempts blocked in the U. S. and Canada. It also took legal action against guests and party promoters, including in Sacramento and Glendora.

Airbnb users who have been blocked from booking reservatio­ns have been expressing their frustratio­n on social media.

“I’m 2 hrs from home in a [ different] state needing to book a last minute Airbnb and it won’t let me because I’m at risk of having a party? An hour dealing with support and they can’t override it,” user Michael Fisk tweeted in October. “Telling me to get hotel — I’m a 4 year superhost.”

“So Airbnb won’t let me book places ‘ last minute,’ even though I have good guest reviews, because I’m under 25,” tweeted another in August.

Los Angeles City Atty. Mike Feuer said short- term rentals used as party houses, already a nuisance before COVID- 19, now “pose an even more severe problem, as a potentiall­y serious threat to public health.”

“Our office has worked closely with law enforcemen­t and city leadership to take all measures possible to shut them down,” he said.

Guests who booked holiday reservatio­ns but want to bow out because of COVID19 fears or new shutdown rules might f ind hosts and the company less sympatheti­c than expected: Airbnb’s “extenuatin­g circumstan­ces” policy doesn’t apply to reservatio­ns made after March 14 for COVID- 19related reasons other than actual sickness. The rationale: Once COVID- 19 was declared a pandemic, “its consequenc­es were no longer unexpected, including the risk of continued or new travel and movement restrictio­ns,” Airbnb said.

However, if a host or guest is sick with COVID- 19 at the time, that is “always covered.”

Airbnb went public this month, with its shares more than doubling in their trading debut in one of the biggest f irst- day rallies ever. The company, founded in 2008, is currently valued at $ 95 billion.

 ?? Martin Bureau AFP/ Getty I mages ?? AIRBNB uses high- risk detection systems to f lag potentiall­y problemati­c reservatio­ns, such as large groups.
Martin Bureau AFP/ Getty I mages AIRBNB uses high- risk detection systems to f lag potentiall­y problemati­c reservatio­ns, such as large groups.

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