Twitter abuse victims fear Musk's plans but may not quit
Perhaps no group of people is more alarmed about Elon Musk's plan to make Twitter a free speech freefor-all than those most likely to be targeted for harassment: women, racial minorities and other marginalized groups.
They fear that a more hands-off approach to policing the platform will embolden purveyors of hate speech, bullying and disinformation to ratchet up their bad behavior — a possibility Musk has done little to dispel.
Yet even those who have faced extreme harassment on Twitter say they are unlikely to quit the platform. Despite the negative psychological toll, they value Twitter as a diverse forum to express their views and engage with others.
That could help explain why Musk shows little concern for the underbelly of unfettered free speech, although advertisers — who account for about 90% of Twitter's revenue — may not feel the same way.
Renee Bracey Sherman, a biracial abortion rights advocate, endures a steady stream of predictable criticism on Twitter and, occasionally, an eruption of vile tweets: messages calling for her death, photos of aborted fetuses and, recently, her likeness photoshopped as a Nazi.
“It is a montage of hate and gore and violence,” Bracey Sherman said.
But while some famous people threaten to quit Twitter because of Musk, more typical users like Bracey Sherman say it's not that simple. They cannot cannot leave Twitter and expect their followers to join them.
To mitigate the hate, Bracey Sherman blocks thousands of people and uses filters to hide the most extreme messages. She also reports the most egregious messages to Twitter, although she says the platform rarely takes action.
Twitter did not immediately respond for comment. The company says on its site that it does not permit targeted harassment or intimidation that could make people afraid to speak up. And it says it does not tolerate violent threats.
Musk has called himself a “free-speech absolutist.” In tweets to his 85 million followers since Twitter accepted his $44 billion offer on Monday, Musk has made clear that he intends to regulate content with a much lighter touch, and that he isn't too concerned by the groundswell of criticism that it is likely to fuel harmful content.
“The extreme antibody reaction from those who fear free speech says it all,” Musk tweeted Tuesday.
Playful, aggressive and often juvenile, Musk's tweets show how he has used social media to craft his public image as a brash billionaire unafraid to offend. They may also reveal clues as to how Musk will govern the platform he hopes to own.
On Tuesday, Musk aimed criticism at one of Twitter's top lawyers involved in content-moderation decisions. That led some of his followers to direct racist and misogynistic comments at the lawyer, Vijaya Gadde, who was born in India and immigrated to the U.S. as a child.
The uproar engulfing Twitter echoes what other social media companies have experienced in the recent past. When Facebook was slow to act to remove then-President Donald Trump from the platform for his role in the Jan. 6 insurrection at the Capitol, users called for a boycott, but there was no mass exodus.
Even when fed-up users do leave a social media platform, there's typically a stream of new users that come in right behind them. It's not the angriest users who leave, experts say, but those who simply find no use for the platform.
While polls show all types of people are susceptible to online harassment, extensive research has shown that women and people of color are far more likely to be targeted, something Twitter itself acknowledges. That targeting is also true for people with disabilities, people who belong to religious minorities and members of the LGBTQ community.
Michael Kleinman, who has studied online harassment for Amnesty International, said if Twitter allows more hateful and abusive speech, marginalized people who get attacked are likely to express themselves less.
“No one feels safe in a public square where as soon as you speak, a hostile mob screaming obscenities descends upon you. That's no longer a public square. That's an arena,” Kleinman said.