Marin Independent Journal

A new kind of test case: Who can sue hotels over disability access?

- By Mark Sherman

>> A few years back, Joseph Stramondo was a last-minute replacemen­t as a conference speaker in Salt Lake City. He went online and made a reservatio­n for a room accessible for people with disabiliti­es.

“I figured, `OK, I should be set,'” Stramondo said.

But when he checked in, the room he was given looked like a standard room, without bars in the bathroom or a door wide enough to accommodat­e his wheelchair.

Returning to the front desk, Stramondo learned the room was accessible — for people with hearing loss.

The Supreme Court on Wednesday wrestled with a case that Stramondo, his wife, Leah Smith, and other people with disabiliti­es worry could make it harder to learn in advance what accommodat­ions are available that meet their needs.

The justices are being asked to limit the ability of so-called testers to file lawsuits against hotels that fail to disclose accessibil­ity informatio­n on their websites and through other reservatio­n services.

The informatio­n is required by a 2010 Justice Department rule. People who suffer discrimina­tion can sue under the landmark Americans with Disabiliti­es Act, signed into law in 1990.

The issue in the Supreme Court case is whether Deborah Laufer, a woman with disabiliti­es, has the right to sue a hotel in Maine that lacked the accessibil­ity informatio­n on its website, despite having no plans to visit it. Laufer, who would not agree to an interview for this story, has filed some 600 similar lawsuits.

A district court dismissed her complaint, but the federal appeals court in Boston revived it. Appeals courts around the country have issued conflictin­g rulings over whether ADA testers have standing to sue if they don't intend to go to the hotels.

Several justices questioned whether Laufer encountere­d discrimina­tion through her website searches, but the outcome did not appear clear.

It's possible the Supreme Court could dismiss the case as moot without even reaching the main issue, though the hotel is urging the justices to reach a decision.

Acheson Hotels and the business interests supporting it argue that Laufer's admission that she wasn't planning to visit the hotel should end the case. Acheson owned the hotel, the Coast Village Inn and Cottages in Wells, Maine, when Laufer filed her lawsuit but has since sold it.

“What we've seen for the last 20 years is that people just sit at their house and troll through websites. Small businesses in particular have been targeted,” said Karen Harned, executive director of the Center for Constituti­onal Responsibi­lity.

On the other side of the case, civil rights groups fear a broad ruling for the hotel could limit the use of testers who have been crucial in identifyin­g racial discrimina­tion in housing and other areas.

In the context of disabiliti­es, testers can't sue for money, just to get facilities to change their practices. That's a critical role, Stramondo and Smith said.

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