Migrants seeking asylum or humanitarian parole face tech glitches and immigration uncertainty
A new mobile app that is from the U.S. Department of Homeland Security and is supposed to make it easier for migrants to apply online for entry into the
U.S. is plagued with technological problems, South Florida immigration attorneys and advocates say.
“Even though this program was built to help those in need, on a practical level, it’s not helping those who actually need the help,” immigration attorney Patricia Elizée said about CBP One, the app that Customs and Border Protection launched in January.
“That’s something we would love for the administration to take a second look at, maybe coming up with a different way of applying. Right now, it’s only online but it would help a lot of people to benefit if they can also provide maybe a paper application for this program.”
Customs and Border Protection disputes lawyers’ allegations that “thousands” of people are being prevented from taking advantage of the new rules due to app problems. The agency said that last month more than 20,000 people at ports of entry were processed using the app to book appointments to prevent expulsion. Since the inception of the app, more than 40,000 people have scheduled appointments via the CBP One App, with Haitians and Venezuelans topping the group.
“The CBP One app is a transparent and publicly accessible way to schedule appointments for migrants seeking to arrive at a land Port of Entry, which disincentivizes illegal crossing in between ports,” a Department of Homeland Security spokesperson said. “This app cuts out the smugglers, decreasing migrant exploitation, and improving safety and security in addition to making the process more efficient.
“CBP continues to make improvements to the app based on stakeholder feedback, including updates this week that make it easier for family units to secure appointments as a group,” the spokesperson said, disputing claims that some groups are disadvantaged.
The online process was rolled out as part of a series of new rules to control the influx of undocumented migrants gathering at the U.S.-Mexico border. It is also being used as part of a humanitarian parole program for nationals of Haiti, Cuba, Nicaragua and Venezuela who are seeking to come to the U.S. and have a financial sponsor. In both instances, DHS issued a warning: To avoid rapid expulsion, migrants need to use the app to get travel authorization.
But since the rollout, attorneys have listed a host of problems with the new technology, among them not being able to recognize people with darker complexions and glitches that have prevented migrants from scheduling appointments. This month, the app problems were blamed for a border standoff in El Paso,
Texas, between Customs and Border Protection officers and Venezuelan migrants, many of whom claimed they had problems accessing the app and rushed the border after rumors circulated it was open.
On Monday, Elizée was among lawyers and advocates who participated in an immigration-law roundtable hosted by the South Florida Chapter of the American Immigration Lawyers Association. In addition to the problems with the app, lawyers and advocates raised a number of concerns with the President Joe Biden’s immigration policy, which they say doesn’t look much that different from that of his predecessor, Donald
Trump.
They specifically cited the continued use of Title 42, which was implemented by Trump and criticized by Biden during the 2020 presidential campaign. Title 42, which went into effect in the early days of the COVID-19 pandemic, allows the U.S. to ban entry to migrants for health-related reasons.
Though Title 42 is slated to go away on May 11, the administration has issued new regulations that critics say make it difficult for people in need of asylum to apply. They are especially concerned about a proposed rule requiring asylum-seekers to first apply for asylum in another country before trying to do so at the U.S.-Mexico border. A public-comment period on the proposal ends on March 27.
“Quite simply, it will create a lot of barriers for a lot of individuals to actually get to the border and have their cases heard,” said David Claros, representative of Church World Services.
Michelle Marty Rivera, an immigration lawyer, said the Biden administration has had two years to make changes to the country’s immigration system. But now, with a new Congress in place, she doesn’t see how that is going to happen.
“I think that both Democratic and Republican administrations just use this topic as a tool to win elections, but once they’re actually there, ... very little gets done. We just see like a snowball effect,” she said.
Rivera said there has been a disturbing rise in El Paso in the time that migrants have to wait for credible-fear interviews, in which migrants make the case they will be persecuted if returned to their home countries.
“Depending on the result of that interview, you’re seeing folks being kept detained in order to see their cases filed while in detention,” she said. “If their credible-fear interview
is approved, then you’re seeing different scenarios: People getting paroled or getting released on their own recognizance. People getting bonds, either issued by [Immigration Customs Enforcement] or by an immigration judge. So again, there’s a lot of disparity in what’s going on.”
Another concern is the inconsistent treatment of Cuban migrants, some of whom get released on their own recognizance while others are given expedited orders of removal. Removal orders require migrants to seek the help of an attorney if they want to avoid deportation, Rivera said, and Cubans faced uncertainty about what they’re going to be able to do once they’re here.
“To be fair, it’s an almost unfixable problem; you’re always going to have people wanting to come here and obviously the legislative process in this area is broken. I’m not hopeful,” said immigration attorney Helena Tetzeli, a partner with Kurzban Kurzban Tetzeli & Pratt in Coral Gables. “Whichever administration comes into office has this Band-Aid approach with executive orders, and then
there’s litigation, challenging the executive orders, then injunctions, a patchwork of attempted fixes, sometimes with a political motivation.
“The whole system now is almost like a Frankenstein. It’s just all patched together. But I see it getting worse and worse with time.”
Immigration lawyers are keeping a close eye on a lawsuit filed by Florida Gov. Ron DeSantis and the governors of 19 other states, including Texas, challenging the Biden administration’s two-year parole program for nationals of Cuba, Haiti, Nicaragua and Venezuela. The administration has said that 30,000 people will be allowed to enter the U.S. each month under the program, which requires a financial sponsor in the U.S. and background checks. This month, an administration official said more than 11,300 Haitians have been thoroughly screened and have received authorization to travel to the U.S. and stay for up to two years.