Milwaukee Journal Sentinel

Solutions for sound woes

- Write to Rich Heldenfels at P.O. Box 417, Mogadore, OH 44260, or brenfels@gmail.com. Letters may be edited. Individual replies are not guaranteed.

In a recent column I talked about the problems many viewers have with loud background music making it difficult to hear the dialogue. Lots of letters came in, some of which follow.

Q. The solution for loud soundtrack­s and mumbling especially foreign actors ... closed captions, which normally work OK. I have noticed that for some reason on my Xfinity X1 box, the captions on shows are sometimes behind, which I understand with live shows . ... But for the most part, I leave it on even though my hearing is just fine. I also agree that the audio settings on surround sounds need to be tweaked.

A. Several readers mentioned closed captions. Another thought the problem was not in his set.

Q. You haven’t mentioned hearing loss. I had the same complaints, had my hearing tested and found that I had serious hearing loss. Hearing aids have helped considerab­ly, but I still find some accents (e.g. British) to be a problem.

A. And, where I mentioned that a soundbar was helpful, another reader brought up a specially designed one.

Q. The best answer for older people like me is this new speaker from Zvox called the “AccuVoice,” which uses hearing-aid-type technology to pull dialogue out of the soundtrack. It just clarifies the dialogue without any artificial­ity or oddness.

A. I have not tried the device, which costs about $250, so I can’t vouch for it. But you can find out more at the company website,

and there are reviews online. On to other topics. Q. I was a big fan of the TV series “Heroes.” Then last year, they had the series “Heroes Reborn.” I haven’t seen any new shows lately and wanted to know if this show has been canceled or just been on hold.

A. NBC called “Heroes Reborn” an “event series,” a term often applied to what we used to call a miniseries, with a story confined to the planned episodes. Of course, if the “event” is, well, eventful for viewers, there’s always a chance for more. But not with “Heroes Reborn.” NBC decided not to continue it. Maybe they’ll come up with another version down the road, but I know of no plans right now.

Q. We were wondering if “CSI: Cyber” will be returning at any time. We really liked that show, especially the cast.

A. CBS decided not to continue the show after two seasons. Q. The last episode of “Designated Survivor” had someone being shot and then it said there would not be another show until March. Why?

A. Shows do not make enough episodes to fill an entire September-to-May TV season. And reruns, for the most part, do not do as well in the ratings as they used to — in addition to which you can catch a lot of older episodes via on-demand services or network websites. So series are more likely to take breaks, with specials or other new programmin­g filling their time slot. That’s why you have seen many shows proclaim a “winter finale” before going off the air for a while — and then put a cliffhange­r into that “winter finale” so people will be sure to come back.

 ?? Rich Heldenfels CBS BROADCASTI­NG ?? James Van Der Beek and Patricia Arquette starred in “CSI: Cyber.” CBS canceled the show after two seasons.
Rich Heldenfels CBS BROADCASTI­NG James Van Der Beek and Patricia Arquette starred in “CSI: Cyber.” CBS canceled the show after two seasons.
 ?? ABC ?? Kiefer Sutherland stars as President Tom Kirkman in ABC’s “Designated Survivor.” The show returns in March.
ABC Kiefer Sutherland stars as President Tom Kirkman in ABC’s “Designated Survivor.” The show returns in March.

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