Milwaukee Journal Sentinel

States race against deadline to correct broadband map

- Kavish Harjai ASSOCIATED PRESS/REPORT FOR AMERICA

LOS ANGELES – States are racing against a deadline to challenge the map federal officials will use to divvy up the nation’s largest-ever investment in high-speed internet.

At stake is a share of the $42.5 billion Broadband Equity, Access and Deployment program, part of the infrastruc­ture measure President Joe Biden signed into law last year.

States have until Jan. 13 to challenge a broadband speed map the Federal Communicat­ions Commission released that, for the first time, illustrate­s the haves and have nots of internet access down to specific street addresses.

Critics have long suspected that the number of people with internet connection­s has been overstated by the government, in part because agencies creating the maps have deferred to telecommun­ications companies to say where service is provided.

Extending service to remote areas with few customers can be expensive for internet providers, but using the surge of new federal funds to fill the gaps depends heavily on knowing where they are.

West Virginia officials have already submitted challenges for 138,000 underserve­d homes, businesses and other locations in the state that they say are missing, and they’re preparing at least 40,000 more.

“We’re going to find out,” said U.S. Sen. Joe Manchin, a West Virginia Democrat. “There is no excuse that West Virginia – every nook and cranny, every person – if they’ve got electricit­y in their house, by God they can get internet in their house, too.”

According to the first draft of this year’s FCC map, 2% of residentia­l addresses in the U.S. have no broadband access at all and 11% are considered underserve­d. But those figures are likely to rise after the state challenges.

Previous FCC maps depicted broadband availabili­ty at the census block level. That meant that if an internet service provider reported that it offered broadband to one home within a census block, the whole census block would be considered served.

But Congress in 2020 tasked the FCC with creating a more precise broadband map. It hired a company called CostQuest, which tapped tax assessment and land use records, as well as census and geospatial data, to create the unweeks, derlying layer of the map showing every address where broadband can be installed. Then, internet service providers reported what internet speeds they actually offer at each address.

To counter expected discrepanc­ies, the public can challenge the map – an option that wasn’t available with the FCC’s census block-level maps.

“I like to refer to (the new FCC map) as census block-penetratin­g radar ,” said Jim Stritzinge­r, the director of South Carolina’s broadband office, which reported 33,000 state addresses missing from the map.

Mississipp­i’s state broadband director, Sally Doty, said her office found a “tremendous amount” of addresses missing in high-growth areas of the state. The state launched a website where residents can run speed tests and fill out a survey about their internet service.

“If we have low speeds for an area that is reported as covered, it will allow us to investigat­e that further and determine the appropriat­e action,” Doty said.

Maine’s state broadband office sent engineers to some 2,500 addresses across populated areas where it predicted broadband technology was likely to be misreporte­d. Over the course of two the engineers identified approximat­ely 1,000 discrepanc­ies between the informatio­n on the FCC map and what actually exists in the state, said Meghan Grabill, a data analyst working on the project, said. The state is combining its results from the field analysis with data from internet providers, the postal service and emergency dispatcher­s to identify other discrepanc­ies.

While some states are pouring millions of dollars into the challenge process, others say they lack the resources to fully participat­e.

Kansas’ state broadband office recently hired two new staff members, boosting the total number to just four. Rather than collect data in bulk, the state has focused its efforts on webinars and public outreach to train residents how to challenge the map themselves.

“We’re walking them step by step through it,” said Jade Piros de Carvalho, Kansas’ broadband director.

Challenges to the map can include assertions that locations are missing or that the internet service depicted on the map isn’t actually available. The challenges can be done in bulk, by state or local government­s, or at an individual level, where residents confirm the informatio­n for just their address.

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