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Got a din­ing ques­tion? Our critic an­swers it.

Milwaukee Magazine - - Content -

“Ask Ann” your deep­est din­ing ques­tions. Our critic is here for you.

QWHAT DO YOU DO IF YOU AND YOUR SERVER DON’T CLICK? I RE­CENTLY HAD A WAITER WHO WAS AN OVER-SHARER, MORE IN­TER­ESTED IN TELLING HIS STO­RIES THAN IN DO­ING HIS JOB. IT MADE WHAT SHOULD HAVE BEEN A PLEAS­ANT EVENING A NIGHT TO FOR­GET.

AI was re­cently in just such a predica­ment at a high-end restau­rant. The lead server’s syco­phan­tic, over-the-top be­hav­ior made me feel like I was be­ing mocked. I cringed ev­ery time he ap­proached my ta­ble (a few times, he came creep­ing up to my chair and said, “May I stand this close to you?”). His pe­cu­liar con­duct con­tin­ued un­til plates, brought by a dif­fer­ent – ca­pa­ble, friendly – server, be­gan to fill our ta­ble. It ap­peared that the first server was there only to pro­vide the menu spiel and take our or­der. Had server No. 1 con­tin­ued, would it have been worth a trip to the man­ager to com­plain? Ab­so­lutely. But I think it’s tricky. You may not “like” things about your server – knowl­edge level, zeal for the job or even phys­i­cal ap­pear­ance. These may not af­fect the qual­ity of your ex­pe­ri­ence. If they do, detri­men­tally, look for some­one in charge. A good man­ager will ap­pre­ci­ate hear­ing from you.

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