Exclusive: 15 Top Health Sys­tems

Modern Healthcare - - FRONT PAGE -

Health­care sys­tems na­tion­wide have been in­vest­ing heav­ily to im­prove qual­ity of care and pa­tient sat­is­fac­tion at their or­ga­ni­za­tions. And those in­vest­ments are pay­ing off.

That’s among the find­ings based on Thom­son Reuters’ fourth an­nual list of the 100 Top Hos­pi­tals: 15 Top Health Sys­tems.

This year, for the first time, Thom­son Reuters di­vided health sys­tems into three size groups—large, medium and small, based on over­all op­er­at­ing ex­penses—to ob­tain more valid com­par­isons.

The al­pha­bet­i­cal list of the 15 Top Health Sys­tems is pre­sented here, along with the other health sys­tems that to­gether make up the top 20% of all sys­tems in the study, also pre­sented in al­pha­bet­i­cal or­der.

Ac­cord­ing to Thom­son Reuters’ anal­y­sis, the 15 Top Health Sys­tems, in matchups with their peers, are

ahead of the pack in all study com­par­isons: They have bet­ter sur­vival rates, fewer pa­tient com­pli­ca­tions, bet­ter long-term out­comes, bet­ter ad­her­ence to ac­cepted care pro­to­cols and pa­tient-safety stan­dards, shorter hos­pi­tal stays and higher pa­tient-sat­is­fac­tion scores (See chart).

The use of in­for­ma­tion tech­nol­ogy is also play­ing a lead­ing role in im­prov­ing the qual­ity of care.

At one or­ga­ni­za­tion among the 15 Top sys­tems, its elec­tronic health-record sys­tem has helped flag pa­tients at high risk for de­vel­op­ing sep­sis. Through a new tech­nol­ogy-driven pro­to­col, care­givers were able to im­prove early in­ter­ven­tion, which ex­ec­u­tives cred­ited with re­duc­ing mor­tal­ity rates and im­prov­ing over­all out­comes.

As an ex­ec­u­tive of an­other health sys­tem says, “In the jour­ney of qual­ity im­prove­ment, it’s hard work. It re­ally has to be, in my opinion, the fo­cus of the whole or­ga­ni­za­tion.”

Read the Web-exclusive story on this year’s 15 Top Health Sys­tems study at modern­health­care.com/100tophos­pi­tals

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