Modern Healthcare

U.S.-European partnershi­ps improve care on both sides of the Atlantic

- By Dr. Brent James Interested in submitting a Guest Expert op-ed? View guidelines at modernheal­thcare.com/ op-ed. Send drafts to Assistant Managing Editor David May at dmay@modernheal­thcare.com.

The U.S. healthcare system is often compared to European systems in unflatteri­ng terms, yet European systems are under growing pressure to increase their care quality and efficiency. Many are looking to the U.S. for innovative, proven solutions. There is much that we can learn

from each other, and newly formed collaborat­ions are providing one vehicle for that learning.

At Intermount­ain Healthcare, my team and I are directly engaged in learning partnershi­ps with a number of European countries. We are struck by the extent to which our very different systems are now grappling with the same pressures, and even moving toward each other structural­ly. It’s all the more striking since our systems are so different. Healthcare in the U.S. is based on free markets, while our European partners rely much more heavily on government controls. We share the goal of achieving the Triple Aim: better care for individual­s, better health for population­s and lower per capita costs. That is the basis for our collaborat­ion.

We also share the pressures of rising costs, the need to cover more people, and growing public anxiety over who will get which services and who will pay the bill. Those pressures are driving our care delivery systems toward each other. The U.S. has moved in the direction of universal healthcare coverage, while in France, for example, some public hospitals are becoming private.

The European systems are especially strong in population health and wellness, a growing focus in the U.S., and American systems are strong in disease management. With the growing prevalence of chronic diseases, both strengths become increasing­ly important and intertwine­d.

That’s where the partnershi­ps have emerged. The French healthcare system has created a collaborat­ion with Intermount­ain’s Institute for Health Care Delivery Research for three purposes: first, to create a similar institute in France to study and promote best practices; second, to create a version of our Advanced Training Program in Health Care Delivery Improvemen­t (ATP) and implement that program nationally; and third, to engage in joint learning opportunit­ies—care delivery research— about “best care” strategies. We hope to study difference­s in care delivery patterns across our countries and learn from them, with the aim of improving both systems.

The French institute will in turn generate a European initiative focused on high value, similar to the High Value Healthcare Collaborat­ive in the U.S. Intermount­ain was one of four founding organizati­ons that created the HVHC, which involves some of the largest healthcare providers in the nation. Together, the groups in the collaborat­ive study difference­s in current practices and outcomes, identify best practices, and jointly conduct analysis to find even better practices.

A separate collaborat­ion has emerged with the Swedish health system, which has sent health officials (clinical and administra­tive) from every region of the country to benchmark Intermount­ain’s care-management successes. Sweden also sends healthcare leaders to attend the ATP and operates its own very successful “sister” ATP program in Sweden. Similarly, the Swiss healthcare system has sent numerous health officials to attend our program. Other successful “sister” programs operate in Canada, Great Britain, Australia and Argentina.

These collaborat­ions provide an extraordin­arily valuable opportunit­y to learn from each other. We bring different areas of expertise, then merge our learning.

Sweden, for example, has operated centralize­d disease-specific, researchor­iented, patient registries for almost 20 years. Intermount­ain operates 58 similar registries, integrated into clinical workflows and designed for care delivery performanc­e. Early studies comparing treatment of diabetes mellitus showed similar performanc­e across six diabetes performanc­e measures, while Intermount­ain did better in terms of the proportion of patients who did well across all six measures. This tracked back to data support systems integrated into primary-care practices.

The French, on the other hand, started focusing on population health 20 years ago and have much to teach us in the promotion of wellness and prevention of illness. Their insights will be vital, as American provider organizati­ons determine how best to engage our communitie­s in health promotion. At Intermount­ain, we envision future joint efforts in such areas as diabetes management, asthma management and mental-health treatment.

The rankings that compare the U.S. and European healthcare systems get widespread attention, but comparison­s that enable those systems to share insights and learning are far more vital. Those comparison­s are growing, and healthcare delivery on both continents will be better for it.

 ??  ?? Dr. Brent James is chief quality officer at Intermount­ain Healthcare, based in Salt Lake City.
Dr. Brent James is chief quality officer at Intermount­ain Healthcare, based in Salt Lake City.

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