RNnet­work helps staff by putting ‘peo­ple first’

Em­ploy­ees’ well-be­ing a core value


RNnet­work of­fers the typ­i­cal perks com­pa­nies use to lure and re­tain em­ploy­ees: “You know, pic­nics and video games—we have all that,” said com­pany Pres­i­dent Eric Darienzo. The Boca Ra­ton, Fla.-based com­pany, which re­cruits trav­el­ing nurses and matches them with hos­pi­tals and other health­care fa­cil­i­ties that need short-term help, ac­tu­ally has more than a hun­dred games in its ar­cade.

But “play” op­por­tu­ni­ties are of­fered by many cor­po­rate em­ploy­ers th­ese days. “Much of that is just a ticket to play now,” Darienzo said.

What re­ally de­fines RNnet­work, he be­lieves, is a lead­er­ship com­mit­ment to help­ing staff grow at work and out­side of the of­fice, and en­joy their lives at the same time.

“We’ve re­ally fo­cused on peo­ple’s pro­fes­sional and per­sonal de­vel­op­ment,” Darienzo said. Try­ing to help em­ploy­ees get ahead may also be com­mon, he noted. “But we try to learn what ‘ahead’ looks like to peo­ple.”

That might be more ed­u­ca­tion, aided by com­pany tu­ition re­im­burse­ment. Or it might be a work-life bal­ance tilted to­ward fam­ily, which RNnet­work en­cour­ages through a cor­po­rate cul­ture that doesn’t sub­tly push peo­ple to work longer hours.

“If lead­er­ship are the last peo­ple to leave, ev­ery­body is stay­ing late,” Darienzo said. “We have to put ev­ery­body’s longevity ahead of short­term goals.”

That cul­ture comes from above. RNnet­work is a divi­sion of Salt Lake City-based CHG Health­care Ser­vices, and the par­ent com­pany is of­ten cited for its own de­sir­able work­place cul­ture.

But the com­pany’s “peo­ple first” ap­proach isn’t just top-down. Em­ploy­ees say it works be­cause RNnet­work seeks to hire peo­ple who find the cul­ture a com­fort­able fit, and who will treat oth­ers ac­cord­ing to those val­ues. The com­pany re­in­forces it by giv­ing em­ploy­ees a class ti­tled “Liv­ing Our Core Val­ues.”

That also helps with busi­ness goals, be­cause many of RNnet­work’s 100-plus em­ploy­ees re­cruit, screen and hire travel nurses and match them with health­care fa­cil­i­ties—and they project those cor­po­rate val­ues, mak­ing it eas­ier for them to find suit­able nurses, Darienzo said.

Hir­ing peo­ple who match the cul­ture and us­ing train­ing to re­in­force it also leads to a build­ing full of peo­ple who care about each other, said Lis­ley Rossi, who leads a team of re­cruiters.

When Rossi got mar­ried, her co-work­ers took up a col­lec­tion to help her and her hus­band take a trip to her na­tive Philip­pines. Rossi said the peo­ple RNnet­work hires be­lieve in treat­ing co-work­ers like fam­ily.

Darienzo agreed, say­ing if they don’t hold those val­ues, they prob­a­bly don’t get hired.

Em­ploy­ees help out at the Palm Beach County Food Bank. RNnet­work be­lieves in help­ing staff grow at work and out­side of the of­fice.

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