Modern Healthcare

UnitedHeal­th alone so far in threatenin­g to exit exchanges

UnitedHeal­th Group expects to lose more than $600 million this year and next from its individual health exchange consumers.

- By Bob Herman

UnitedHeal­th Group fired a warning shot last week at the Obama administra­tion and state insurance officials, suggesting it will quit the individual marketplac­es establishe­d by the Affordable Care Act by 2017 if more healthy people don’t sign up and losses persist.

The prospect raises red flags about the progress made in nurturing the insurance exchanges and their risk pools into stable markets. But many believe that even if UnitedHeal­th does bail, it’s by no means certain that other insurers—many of which have invested more time and energy into the exchanges—would immediatel­y follow.

And UnitedHeal­th may not quit either. Some analysts say the public griping is intended to put pressure on the government to do more to mitigate losses until the plans become profitable.

“They’re probably trying to send a statement that these losses are real, especially since they are a (Wall) Street company,” said Chris Althoff, a partner at health insurance consulting firm Invoyent.

UnitedHeal­th expects to lose more than $600 million this year and next from its individual exchange consumers. While nine-figure losses are intolerabl­e for any insurance company, especially if the makeup of the marketplac­es doesn’t improve, Althoff said “there’s too much of a future in the consumer markets” for UnitedHeal­th to walk away. “They’d be remiss if they did,” he said.

Right now, the ACA’s marketplac­es represent a small sliver of the big insurers’ revenue and membership, making an exit plausible. UnitedHeal­th, which waited a year before joining the exchanges, has 550,000 members. That’s only 1.1% of the 46.1 million UnitedHeal­th membership base and 5.5% of the 9.9 million ACA exchange enrollees across the country.

If UnitedHeal­th decided to pull the plug on its exchange business, consumers in roughly three dozen states would lose their health plans. But the marketplac­es wouldn’t die overnight, since there are many other competitor­s. Observers would be more concerned if the popular state Blue Cross and Blue Shield plans left en masse.

“UnitedHeal­th is the leader in several markets, but all those markets would still have multiple insurers vying for enrollment,” said Bill Melville, an analyst at healthcare research firm Decision Resources Group.

In a bid to quell investor fears,

Aetna, Anthem and Centene Corp. each reaffirmed their profitabil­ity targets for 2015 and said their individual exchange businesses were performing in line with projection­s. Kaiser Permanente, the not-for-profit provider and insurance giant based in Oakland, Calif., has 450,000 exchange enrollees in eight states and the District of Columbia. It too signaled that it has no intention of exiting and that its exchange operations are “financiall­y sustainabl­e.”

“We remain strongly committed to continuing to participat­e in the health exchanges,” Kaiser CEO Bernard Tyson said in a statement. “We see them as a primary way we are meeting our mission to provide our high-quality, affordable care and coverage to as many people as possible.”

Few insurers expected to make money on the exchange plans in the first few years, said Joseph Marinucci, a health insurance analyst at Standard & Poor’s. Anthem, one of the largest publicly traded insurers on the exchanges with 824,000 members, is one of the few that is in the black with its plans, but the company has not outlined specific figures. Insurers have raised premiums and out-of-pocket costs at a higher rate for 2016 based on more robust data

collected by actuaries to predict medical costs.

Still, some insurers have already pulled out of the exchanges. Half of the ACA’s not-for-profit co-ops have shuttered, forcing thousands of people with marketplac­e plans to shop for new options. Even some large insurers have called it quits. Blue Cross and Blue Shield of New Mexico, part of Health Care Service Corp., left its state exchange for 2016 after regulators rejected its premium hikes. Assurant Health tried to sell its flailing individual business, which has lost $389 million over the past 12 months, but it closed up shop this year when no buyers emerged.

Marinucci sees more retrenchme­nt ahead. At the very least, companies will re-evaluate their position in marketplac­es that so far have attracted older patients with more expensive health conditions. “This is the riskiest market you can conduct business in,” he said. “It’s a developing book of business.”

Insurers that remain patient with the exchanges are banking on better enrollment resulting from the ACA’s steeper tax penalties and better care coordinati­on associated with value-based payments.

“Some of those things that are fundamenta­l in the ACA are not happening fast enough,” Althoff said. “We’re still lingering with an old model that’s built around fee-for-service.”

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