In­flu­encers: Shap­ing the Fu­ture

Dr. Gary Ka­plan Dr. David Nash Christina Ryan

Modern Healthcare - - CONTENTS -

Dr. Gary Ka­plan

Chair­man and CEO

Vir­ginia Ma­son Health Sys­tem

The health­care work­force of to­mor­row,

like to­day, must con­tin­u­ously eval­u­ate care-de­liv­ery pro­cesses with an un­wa­ver­ing fo­cus on im­prov­ing qual­ity, safety and the patient ex­pe­ri­ence. The abil­ity to think crit­i­cally, col­lab­o­rate and per­form mul­ti­ple, of­ten-com­plex tasks is and will be es­sen­tial.

Health­care or­ga­ni­za­tions must sus­tain a work­place cul­ture in which safety and mu­tual respect are the norm. This en­vi­ron­ment en­ables team mem­bers to ex­pe­ri­ence joy in ful­fill­ing the mis­sion of car­ing for oth­ers.

Health­care em­ploy­ees in the fu­ture, as now, must value team­work to en­sure a re­mark­able patient ex­pe­ri­ence; em­brace in­tegrity and do what’s right for pa­tients and each other; share a com­mit­ment to ex­cel­lence; and re­mem­ber the rea­son for be­ing in health­care is to serve pa­tients. Car­ing for in­di­vid­u­als in need is a trust we in health­care must earn every day. Our work is about our pa­tients, not our­selves.

Christina Ryan

CEO

The Women’s Hos­pi­tal

As a health­care provider, it is im­per­a­tive that we cre­ate a work­place that pro­tects, pro­motes and sup­ports the phys­i­cal, men­tal and so­cial well-be­ing of its em­ploy­ees. We will be more proac­tive to de­mo­graphic changes and gen­er­a­tional val­ues within our com­mu­nity and work­force by de­vel­op­ing an en­vi­ron­ment that en­hances healthy work-life bal­ance. Si­los will be re­placed or elim­i­nated by team­work and col­lab­o­ra­tion, and pro­duc­tiv­ity and ef­fi­ciency will be mea­sured by out­comes that em­ploy­ees can see and un­der­stand. Em­ployee en­gage­ment and align­ment will con­tinue to be key in­di­ca­tors of suc­cess.

The Women’s Hos­pi­tal in New­burgh, Ind., was ranked the No. 1 provider in Mod­ern Health­care’s Best Places to Work in Health­care for 2015.

Dr. David Nash

Dean Jef­fer­son Col­lege of Pop­u­la­tion Health at Thomas Jef­fer­son Univer­sity

If you look out five years,

there will be more physi­cians in C-suites than there are to­day. They’ll have train­ing be­yond med­i­cal school and res­i­dency. Physi­cians are cru­cial to re­duc­ing waste and im­prov­ing the qual­ity and safety of the care we de­liver.

A sec­ond de­vel­op­ment you’ll see is the rise and dom­i­nance of the chief pop­u­la­tion health of­fi­cer. That could be a doc­tor, but also some­one with ad­vanced train­ing and ex­pe­ri­ence in the ar­eas of epi­demi­ol­ogy, wellness and dis­ease preven­tion. It will be the re­spon­si­bil­ity of those in­di­vid­u­als to de­sign and im­ple­ment pop­u­la­tion-based pro­grams to im­prove pop­u­la­tion-based out­comes.

Fi­nally, you’re go­ing to see a tremen­dous em­pha­sis on folks with ad­vanced analytics train­ing, es­pe­cially in pop­u­la­tion health in­tel­li­gence. There will be a merger be­tween the ba­sic tenets of pop­u­la­tion health, big data and pre­dic­tive analytics. Imag­ine, if you will, do­ing pre­ci­sion medicine for thou­sands of peo­ple.

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