Read­ers Poll

The Top 10 best prac­tices

Modern Healthcare - - CONTENTS -

1. Us­ing col­lab­o­ra­tion to cut read­mis­sion rates

Hos­pi­tals that have forged col­lab­o­ra­tions among providers and com­mu­nity-based or­ga­ni­za­tions and that en­cour­age self­man­age­ment have rapidly re­duced read­mis­sions.

2. Adopt­ing tele­health to boost patient out­comes

Plat­forms that en­gage pa­tients be­fore and af­ter surgery pro­duce bet­ter re­sults than tra­di­tional ap­proaches.

3. Thwart­ing the spread of deadly bac­te­ria

To stop the spread of hard-to-treat in­fec­tions, hos­pi­tals are send­ing weekly emails to hos­pi­tal lead­ers that in­clude an update on the num­ber of cases and a rank­ing of unit per­for­mance as well as an ac­tion plan.

4. Hir­ing med­i­cal scribes to al­low physi­cians to fo­cus on pa­tients

Providers’ use of med­i­cal scribes has been shown to re­duce wait times for pa­tients and en­cour­age more patient-cen­tered care.

5. Us­ing soft­ware to avoid mis­di­ag­noses

Com­puter-as­sisted di­ag­no­sis tech­nol­ogy is un­der­uti­lized, but stud­ies sug­gest it can help by boost­ing physi­cians’ di­ag­nos­tic con­fi­dence, re­duc­ing costs and im­prov­ing patient out­comes.

6. Pay­ers pub­lish­ing what ser­vices cost

To increase trans­parency, in­sur­ers are cre­at­ing search­able data­bases that al­low the gen­eral pub­lic to see how much it pays par­tic­u­lar providers for ser­vices.

7. Mak­ing the dis­charge process smoother

Hos­pi­tals are im­ple­ment­ing pro­cesses— in­clud­ing start­ing dis­charge plan­ning on the date of ad­mis­sion and us­ing check­lists—to re­duce bot­tle­necks and ease patient flow.

8. Tar­get­ing the right pa­tients for sup­port

The Patient Ac­ti­va­tion Mea­sure, de­vel­oped by a team at the Univer­sity of Ore­gon and in­tro­duced in 2004, helps health sys­tems pre­dict which pa­tients are best equipped to en­gage in their care and which ones will be over­whelmed and in need of ad­di­tional sup­port.

9. Lead­er­ship de­vel­op­ment for fu­ture ad­min­is­tra­tors

Hos­pi­tals are cre­at­ing for­mal pro­grams to iden­tify and re­tain promis­ing lead­ers and to give them the skills to move up within the or­ga­ni­za­tion.

10. Res­i­dency pro­grams for nurses

Nurs­ing res­i­dency-type pro­grams can help meet de­mand for trained nurses while cut­ting costs for hos­pi­tals.

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