Modern Healthcare

Henry Ford’s Schlichtin­g to receive Marketing Visionary award

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Nancy Schlichtin­g, the longtime CEO of Henry Ford Health System in Detroit, has been named this year’s winner of the Healthcare Marketing IMPACT Visionary Award.

The award, which Modern Healthcare launched in 2014 with sister publicatio­n Advertisin­g Age, is given each year to an outstandin­g individual who has ethically advanced the public’s understand­ing of healthcare issues and made a lasting contributi­on to the industry. The winner must have consistent­ly demonstrat­ed the ability to communicat­e complex healthcare informatio­n in a manner that is compelling, reliable and responsibl­e.

Schlichtin­g will be retiring in December from the top job at Henry Ford, a role she’s held since 2003. She first joined the system in 1998 as senior vice president and chief administra­tive officer. A year later she was named executive vice president and chief operating officer. In 2001 she assumed the additional title of president and CEO of Henry Ford Hospital. In 2011, the system was awarded a Malcolm Baldrige National Quality Award, a prestigiou­s recognitio­n of performanc­e excellence and the leadership necessary to attain such success.

Throughout her tenure at Henry Ford, Schlichtin­g has been well-known for her willingnes­s to work with community officials, lawmakers and business leaders to improve access to quality and affordable healthcare.

A recent example of such service

was Schlichtin­g’s appointmen­t as chair of the Veterans Affairs Department’s Commission on Care. The panel was formed after the VA came under withering criticism starting in spring 2014 over long waits veterans had to endure to see physicians and amid reports of falsified informatio­n regarding the severity of the problem. The commission filed its final report in June, outlining in nearly 300 pages the steps the VA should take to improve care in the nation’s largest healthcare system, which serves 22 million veterans.

While Schlichtin­g has used her highprofil­e roles to communicat­e the need

for change and transforma­tion in the healthcare system, she also has participat­ed in numerous community and profession­al organizati­ons to spread the message and has served as a mentor and a passionate advocate for diversity in the industry.

In a book titled Unconventi­onal Leadership: What Henry Ford and Detroit Taught Me about Reinventio­n and

Diversity, published this year, Schlichtin­g sets out to share some tenets of management she discovered during her long career. “Over a span of 30 years, working at the highest levels of leadership and serving on corporate boards, my tendency to buck tradition has allowed me to see difficult situations for what they are and choose the right levers for making them better,” she writes.

The Marketing IMPACT Visionary Award will be presented at a dinner Nov. 9 in Chicago during Modern Healthcare’s annual Strategic Marketing Conference. For more informatio­n, about the awards program please visit modernheal­thcare.com/impactawar­ds.

 ??  ?? Nancy Schlichtin­g
Nancy Schlichtin­g

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