Best Places to Work get bet­ter re­sults

Modern Healthcare - - BEST PLACES TO WORK 2016 - Mer­rill Goozner Ed­i­tor Mod­ern Health­care

The health­care mar­ket­place is mak­ing new de­mands on hos­pi­tal ad­min­is­tra­tors ev­ery day. Are your pa­tients sat­is­fied with the care they re­ceive? Are you de­liv­er­ing care at an af­ford­able price? Are you im­prov­ing the over­all health of the pop­u­la­tion in your ser­vice ter­ri­tory? Those three goals make up “the triple aim,” the phrase coined in 2008 by Dr. Don­ald Ber­wick, who went on to run the CMS in the Obama ad­min­is­tra­tion. None of the three goals can be achieved with­out a highly mo­ti­vated work­force that buys into the mis­sion. You need ev­ery­one—from front­line care­givers to ad­min­is­tra­tors to the house­keep­ers on the ward floors—to op­er­ate flex­i­bly and ef­fi­ciently in pur­suit of the com­mon goal of de­liv­er­ing high qual­ity, af­ford­able care.

Our an­nual Best Places to Work hon­orees have in­ter­nal­ized that lesson. And they’re will­ing to test their progress in achiev­ing the nec­es­sary esprit de corps by en­ter­ing our an­nual com­pe­ti­tion.

This year, we’ve cho­sen to high­light in this sup­ple­ment a ma­jor ques­tion that con­fronts ev­ery ad­min­is­tra­tor seek­ing to achieve the triple aim. How can you mo­ti­vate your work­force to raise pro­duc­tiv­ity? Read re­porter Bob Her­man’s in­sight­ful ar­ti­cle to find out how some of the best places to work in the na­tion are mak­ing it hap­pen.

I also want to give a spe­cial shout out to Woman’s Hos­pi­tal in Ba­ton Rouge, La., and its CEO, Teri Fon­tenot, who have earned Best Places to Work hon­ors all nine years it has been pub­lished. Con­sis­tent per­for­mance in pur­suit of ex­cel­lence is worth not­ing, and em­u­lat­ing.

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