Let’s stream­line qual­ity mea­sures to re­flect what re­ally mat­ters

Modern Healthcare - - COMMENT -

The Oct. 17 edi­to­rial (“Lower the vol­ume on qual­ity re­port­ing,” p. 24) cor­rectly char­ac­ter­izes not only the con­flict among hos­pi­tal mea­sure­ment re­quire­ments, but its ef­fect on hos­pi­tals and pa­tients. Mea­sure­ment does help im­prove qual­ity, but only if we mea­sure the things that re­ally mat­ter to ad­vance safe, ef­fec­tive and ef­fi­cient care.

The rapid growth in con­flict­ing mea­sure re­quire­ments takes time away from what mat­ters most—us­ing mea­sures to im­prove care. Hos­pi­tals and pa­tients alike need stream­lined mea­sures that strate­gi­cally fo­cus on the most im­por­tant qual­ity is­sues, and in­for­ma­tion on what changes are needed to im­prove out­comes and how to im­ple­ment those changes. Let’s come to­gether to cut through the noise of ex­ces­sive mea­sure­ment and home in on what leads to truly bet­ter care for pa­tients.

Rick Pol­lack Pres­i­dent and CEO Amer­i­can Hos­pi­tal As­so­ci­a­tion

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