Delivering Systemness:

The Critical Impact of Systemness on Cost, Quality and Outcomes

The concept of systemness has gained considerable steam as the nation’s health systems further commit to value-based care. As health systems begin to take on financial risk for outcomes, organizations are expanding their services to follow patients across the continuum of care, in additional hospitals, physician offices, post-acute facilities and at home. The ultimate aspiration is to demonstrate a seamless, cohesive patient experience across these settings with predictable outcomes and standardized practices. Health systems that embrace systemness offer consistent experiences and outcomes for patients and providers across the continuum, have standardized processes and protocols, and align financial incentives across departments and facilities. Employees at a “systemized” organization are all working toward the same goals. Read the white paper “Delivering Systemness: The Critical

Impact of Systemness on Cost, Quality and Outcomes,” to discover how systemness can help your organization make the healing process more efficient and pleasant for patients and clinicians alike. Learn crucial lessons from Kankakee, Ill.based Riverside Healthcare’s transformation process project that empowered clinicians to improve the healing process by standardizing wound care products and processes across the continuum. Working with Medline, the largest privately held manufacturer and distributor of medical supplies, Riverside was able to improve quality of wound care throughout its system including the transitions of care; making the patients journey across the continuum seamless and consistent with products, protocols and education. At the same time they were able to reduce hospital-acquired pressure injuries and costs. As a result, the health system has also been able to treat more patients, increasing its wound care volume by 32%.

In this compelling white paper, healthcare executives will learn:

• Why systemness matters to healthcare organizations

• Why influencing clinician behavior is crucial in achieving systemness

• How to identify where systemness is lacking

• How to standardize education of staff and patients