Modern Healthcare

A better after-visit summary

After-visit summaries are a mess. Some informatio­n is redundant, and some informatio­n is missing. Let’s face it, does it matter if all your other doctors are on that sheet of paper?

- By Rachel Z. Arndt

“The patient experience around these is really terrible right now,” said Dr. Eric Schneider, senior vice president for policy and research at the Commonweal­th Fund. “They’re ugly, they’re dense, there’s no color,” he said. “I often hear from patients that there’s just too much informatio­n on the form and they can’t find the most relevant informatio­n because it’s buried.”

There has to be a better way. So Modern Healthcare set out to find it, asking around the industry to help create a summary that is useful for patients and providers alike. This is what we came up with.

But we’re not stopping here. We want your help to make this after-visit summary even better. Go to Modern Healthcare. com/ Visit Summary to submit your comments and critiques; we’ll take those into account and create an updated version, which we’ll publish in a month.

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