Whitepaper: Strategies to Optimize Staff Time in the Hospital - How Patient Engagement Technology Enhances Staff Workflows
Hospitals and health systems are under increasing pressure to manage costs and maximize financial performance. With staff costs making up more than half of total operating budgets, it is critical for organizations to leverage proven strategies to maximize limited resources. Comprising the largest component of hospital staff, nurses spend an average of 73% of their day of documentation and administrative tasks - instead of patient care.
To reallocate resources more efficiently to higher-value direct care activities, healthcare providers are adopting innovative technologies to automate repetitive processes and optimize staff workflows. For providers looking to remain competitive and keep up with the evolving healthcare environment, investing in time-saving resources for front-line staff is critical.
In this whitepaper, explore the value of maximizing staff resources by improving everyday patient care processes such as patient rounds, care coordination, and post-discharge follow up.
When implementing processes and tools that empower staff to dedicate their expertise and time to patient care, healthcare providers have achieved the following results:
Efficient Use of Resources: One healthcare system saved their nursing staff approximately 30 minutes per day after implementing enhanced rounding workflows.
Improved Patient Outcomes: Utilizing automated outreach technology helped one system reduce the likelihood of readmissions by 3.4X, as compared to attempting to call all patients by phone.
Enhanced Patient and Staff Experiences: Streamlining staff workflows by removing repetitive, low-value administrative tasks drives improvements in both patient and staff satisfaction.
“I’m utilizing my time much, much more effectively, — I’m killing two birds with one stone. To have the technology is so much easier. I don’t know how we were doing this before.” - Discharge Coordinator, Emergency Department