Three ways to manage your workforce during the pandemic

1 Invest in people

“To excel with patients and performance, we must excel with our people and culture.” Mark Clement, president and CEO, TriHealth

2 Keep open lines of communication

“Each step along the way, we included all of our people, with not only communications in writing but with town halls on a weekly basis talking about what we were doing and answering questions.” Dr. David Lubarsky, vice chancellor of human health sciences and CEO, UC Davis Health

3 Evaluate your culture

“It’s good to celebrate your culture during really good times; it’s easy. During March and April, who we were as an institution, that’s when we were tested.” David Crawford, vice president of talent acquisition, NewYork-Presbyterian