How’s our policing, NYPD asks

You have the right to gripe.

Crime victims and others who walk into two stationhouses are being asked to fill out a survey the NYPD is using to improve their dealings with New Yorkers who come to them for help, Police Commissioner Dermot Shea said Wednesday.

He’s hoping it won’t get the same response as #nyNYPD — a 2014 social media campaign that asked people to post photos with cops and was inundated with pictures and videos of cops fighting with demonstrators and pointing guns at civilians.

“I would rather know than not know,” Shea said. “Those things are being said anyway. They’re being said in kitchens and living rooms. They’re being said on Twitter.

“Shame on us if we don’t listen, review it, see what we can learn from it.”

The “How Did We Do” pilot is starting at the 25th Precinct in East Harlem and the 113th Precinct, which covers several Queens neighborhoods, including a part of Jamaica, plus St. Alban’s, Hollis ad Springfield Gardens. It’ll run through October, with a department-wide expansion expected by year-end.

Here’s how it’ll work: People who go to a stationhouse — whether it’s to report a crime or get an accident report, for example — will be given a palm card with a quick response code that can be scanned with a smartphone camera and connects to an online survey.

Danielle Pemberton, Deputy Commissioner for Strategic Initiatives, said the survey takes about 2 minutes and asks the user to indicate why they went to the precinct, if they were dealt with professionally and if they were satisfied with the interaction.

Results could pinpoint poor service and prompt a change in training, she said.

Shea said it should’ve been done years ago.

“If we were Apple we would care what the customers think when they walk into our store, and make it as enjoyable as possible,” he said. “Our people are the customers of New York City.”