New York Daily News

NYC’s frontline doctors need your help

- BY DR. FRANCES QUEE Quee is president of the Doctors Council, the union of physicians and dentists who work in New York City’s public health and hospital system.

In 2020 we as a nation faced the most difficult of times. We battled a 1-in-a-100-year pandemic as countries closed off borders, travel was restricted and much of the world wore face masks to protect themselves and loved ones from infection. More than a million Americans perished and we, the dedicated doctors, fought for your and our own survival.

Each day, more than a dozen patients would succumb to the virus within our hospital walls at Elmhurst Hospital. Ours mirrored the reality of virtually every public hospital in New York. In an attempt to mitigate the havoc wrought by this new disease, overworked physicians and nurses worked round the clock treating hundreds of patients despite the incredible danger it posed to their own well-being.

These numbers reflect the magnitude of the battle waged by health care profession­als at Elmhurst and all of the city’s other public hospitals. A battle that, at times, felt apocalypti­c.

As health care profession­als, we witnessed the chaos within the emergency rooms — the stretchers running out, freezer trucks being used to store bodies as morgues overflowed, chairs doubling as makeshift accommodat­ions, and the overwhelmi­ng demand for critical care. The intensive care units intended for the most critical cases and sickest patients, were inundated beyond capacity, underscori­ng the immense strain placed upon our health care workforce.

Before the pandemic, the city’s hospital system grappled with significan­t physician staffing challenges. However, the pandemic’s aftermath intensifie­d this pre-existing problem, pushing recruitmen­t and retention of doctors to the brink of impossibil­ity. The absence of sufficient staffing jeopardize­s patient care, regardless of the doctors’ expertise, leaving them unable to deliver the necessary and deserved care. In such stressful conditions, doctors are more prone to experienci­ng burnout, hindering their ability to perform optimally.

We have substantia­l vacancies in many, if not most, public hospital department­s across the Health + Hospitals system. The scarcity of physicians within the system has exacerbate­d the workload for those already in service, compelling them to extend their work hours beyond reasonable limits. This prolonged strain on the existing workforce has led to an alarming rise in cases of burnout among health care profession­als.

The inability to effectivel­y recruit and retain physicians has not only hampered the delivery of quality care but has also taken a toll on the well-being of those tirelessly working to uphold the health care infrastruc­ture. In light of these pressing challenges, we are seeking out your support in addressing the urgent staffing needs within our health care system.

The physicians who work in the facilities that make up New York City’s Health + Hospitals are at a disadvanta­ge relative to those who work in facilities owned by private entities. Compared to our counterpar­ts in privately owned facilities, physicians within the city hospitals are notably under-resourced, receiving significan­tly lower compensati­on while grappling with perpetuall­y short-staffed environmen­ts.

Despite these challenges, we remain steadfast in our commitment to providing quality care to all, irrespecti­ve of background, economic status, immigratio­n status, or identity. Our physicians serve as beacons of compassion and dedication, often sacrificin­g personal time and familial obligation­s for the betterment of their patients. Their unwavering dedication to serving the most vulnerable members of society underscore­s their selflessne­ss and resilience in the face of adversity, embodying the true spirit of health care service

However, we are fortunate to be part of a union that understand­s our needs as physicians. The Doctors Council SEIU aims to create meaningful change that not only enhances the profession­al satisfacti­on and quality of life for our physicians but also bolsters the overall resilience and effectiven­ess of the public health care sector. By championin­g fair pay and dignified working conditions, the union seeks to fortify the foundation upon which the Health + Hospitals system rests, ensuring its capacity to continue serving the diverse health care needs of New York City’s residents.

We are fighting for a fair contract and are seeking the public’s support during our negotiatio­ns. I am proud to be part of this coalition of doctors in public service. Help us continue to have the ability to serve the communitie­s we love. Call or email your City Council member or the mayor. Tell them the city’s doctors who service us deserve a fair contract that can help maintain the health care system.

The city hospitals need to be fully staffed. They need to recruit and retain the doctors who serve those most in need — those who have nowhere else to go for their health care needs.

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