New York Post

‘BOT’-OM FEEDERS

New Shake Shack will have no human cahiers

- By NATALIE O’NEILL

It’s the future of fast-food bytes in the Big Apple.

Robots will replace humans and cash won’t be accepted at a soon-to-open Shake Shack in the East Village, reps for the popular burger chain said Monday.

Customers will place orders via an app or at touch-screen kiosks inside the restaurant, which is scheduled to open on Astor Place later this month, according to company CEO Randy Garutti.

Workers dubbed “hospitalit­y champs” will guide diners through possible tech glitches as they place orders at the kiosks, which will accept only credit cards.

Diners can also pay on smartphone­s and tablets using the restaurant’s app.

“The Astor Place Shack will be a playground where we can test and learn the ever-shifting needs of our guests,” Garutti said. “[It] represents our dedication to innovation and to providing the best for our guests and for our teams.”

Buzzers at the burger joint, which was founded by famed restaurate­ur Danny Meyer, will be replaced by text messages to alert diners when their food is ready.

The new notificati­on model allows customers to roam outside the restaurant while waiting for their burgers, fries and shakes. They’ll pick up their grub at a counter when it’s ready.

The chain plans to use the Astor Place branch as a testing ground for the cashless kiosk model, which eliminates the job of cashiers.

It also gets rid of its traditiona­l order-placing area.

Staff at the new restaurant will be paid a minimum of $15 an hour in order to attract the best workers — at a time when regions like New York, California and Washington, DC, are moving toward that as a minimum wage, according to Garutti. In the fu- ture, the chain also plans to offer high-speed delivery and innovative packaging, he added.

“We’re excited to lead with kiosk-only ordering, putting control of the Shake Shack experi- ence in our guest’s hands, and an optimized kitchen with increased capacity for mobile orders and eventual delivery integratio­n to support ongoing digital innovation,” Garutti said.

The new Shake Shack will have dining rooms and waiting areas similar to its other New York City branches.

The Astor Place location is currently under constructi­on.

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