New York Post

NYC Transit boss: We’re off-track

- By DANIELLE FURFARO

The new head of the city’s subway-and-bus system admitted Tuesday that there are still far too many delays — as problems with Queens subways resulted in very long lines of commuters climbing back above-ground to wait for buses at several stops.

Andy Byford, a Briton who became president of New York City Transit last month, said on-time performanc­e is especially dismal given that the city is already six months into its “action plan.”

“Performanc­e is nowhere near good enough,” Byford (inset) said at the MTA’s monthly board meeting. “We’re still struggling with far too many interrupti­ons to service, on the subway in particular.”

Byford also admitted that the primary blame for the subway woes should not “overcrowdi­ng” — calling the designatio­n “not particular­ly meaningful.”

“If we’re to truly improve the service that we offer, you have to get to the underlying root cause,” Byford said, according to The New York Times.

“So therefore I don’t want to just see ‘overcrowdi­ng.’ I want to see what caused that overcrowdi­ng, what was the absolute underlying root cause.”

Tuesday morning’s subway commute was even worse than usual, with signal troubles at the Fifth Avenue-59th Street station at Central Park, a train with mechanical problems at Second Avenue and signal problems at Queens Plaza causing delays on the E, F, N, Q , R and W lines.

“That has wrecked people’s morning commutes, so obviously we’re not too happy about that,’’ Byford said. “And we’re now looking into what led us to having blank signals.”

One woman tweeted an image of a long line of straphange­rs waiting for buses because subway service had been disrupted.

“Yikes!” Julie Huntington wrote. “With morning N train service disruption­s, the line for the M60 bus from Astoria is wrapped around the block!

In July, MTA Chairman Joe Lhota unveiled a “subway action plan” to reduce delays.

But critics say delays are just as bad as they were before the plan went into action.

“The needle hasn’t moved at all,” said MTA board member and Mayor de Blasio appointee Carl Weisbrod.

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